Aon

2 weeks ago

Client Service Associate, Communications

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Create, edit, and review customized enrollment communications for institutional clients, including Word documents, enrollment websites, and webinar materials focused on executive benefits. Ensure outputs are accurate, complete, compliant, and aligned to approved templates and standards. Coordinate with internal teams to deliver timely paper mailings and online materials, manage multiple quick-turn projects, and help identify process improvements within a cross-functional communications team.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Craft enrollment communications and maintain day-to-day communications materials for the team.
•Create, edit, and review client communications including Word documents, enrollment websites, and webinar materials for executive benefits.
•Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards.
•Coordinate with other teams to produce timely paper mailings and websites for clients.
•Manage multiple projects with quick turnaround timelines and collaborate to identify process efficiencies.

Pay and Benefits

Salary: USD 52,000 - 60,000 annually

Perks:Paid Leave401k

Key Requirements

•High School Diploma (or equivalent) required; additional education/training preferred.
•Strong written communication and editing skills, with a questioning mindset.
•High attention to detail with structured documents and data-informed content, including accuracy and completeness.
•Ability to manage multiple projects with competing deadlines in an approval workflow environment.
•Proficiency in Microsoft Word and PowerPoint, and familiarity with Excel; Life & Health License preferred (or ability to obtain within 6 months).

Experience:InsuranceFinancial servicesBenefits enrollment

Skills:Written communicationEditingAttention to detailOwnershipAccountability

Licenses:Life & Health License

Languages:En-us

Tech Stack:Microsoft WordMicrosoft PowerPointExcelHTMLAdobe Creative CloudIDILTCWebinar materialsEnrollment websites

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon