Counter Manager- Macy's Manhasset (Manhasset, NY, US)

Pandora Group
United States
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Customer focus","Leadership","Coaching","Recruiting","Analytical thinking"]

Lead the Pandora jewelry counter at Macy’s Shop-in-Shop by driving comp sales and transaction targets while delivering exceptional fan experiences. Manage and coach part-time Sales Associates and Sales Leads, handling daily counter operations, weekly scheduling, inventory (replenishment, cycle counts, loss prevention), and visual merchandising. Ensure compliance with Pandora and Macy’s policies, and support recruiting efforts with the District Sales Manager. Includes an assessment during application.

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Pandora Group
Pandora Group
1 day ago

Counter Manager- Macy's Manhasset (Manhasset, NY, US)

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead the Pandora jewelry counter at Macy’s Shop-in-Shop by driving comp sales and transaction targets while delivering exceptional fan experiences. Manage and coach part-time Sales Associates and Sales Leads, handling daily counter operations, weekly scheduling, inventory (replenishment, cycle counts, loss prevention), and visual merchandising. Ensure compliance with Pandora and Macy’s policies, and support recruiting efforts with the District Sales Manager. Includes an assessment during application.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals, focusing on comp sales and transaction targets while building fan loyalty and repeat business.
  • •Coach and manage Part-Time Sales Associates and Part-Time Sales Leads, including performance assessment and targeted sales coaching.
  • •Manage daily counter operations, weekly scheduling, inventory activities (replenishment, cycle counts, backstock accuracy), and loss prevention.
  • •Ensure visual merchandising and brand presentation align with Pandora and Macy’s standards through regular audits of displays and positioning.
  • •Maintain compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies and support District Sales Manager hiring needs.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceDentalVision401kProduct DiscountsPaid Leave

Key Requirements

  • •Minimum 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in fast-paced retail (ideally fashion, luxury, or jewelry).
  • •Experience driving sales goals and delivering exceptional customer experiences in a retail setting.
  • •Ability to recruit, retain, and develop teams, including succession planning and internal mobility.
  • •Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
  • •Be at least 18 years or older and provide proof of identity and eligibility to work.
Experience:3+ yearsFashion retailLuxury retailJewelry retail
Skills:Customer focusLeadershipCoachingRecruitingAnalytical thinking
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website