Associate Senior Consumer Experience Scientist

The Kraft Heinz Company
Netherlands
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Experience: 3-5 yearsEducation: mastersSkills: ["Stakeholder management","Data synthesis","Communication"]

Lead consumer learning research for packaging innovation and renovation projects, managing studies from learning-plan execution through insight delivery. Synthesize qualitative and quantitative findings into evidence-based recommendations that influence packaging decisions across development stages. Partner with cross-functional teams (Packaging R&D, Design, Marketing, Consumer Insights) and external research agencies, while strengthening CX research tools, methodologies, and scalable best practices. Support budgets, timelines, and research readouts to keep the consumer perspective central.

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The Kraft Heinz Company
The Kraft Heinz Company
7 hours ago

Associate Senior Consumer Experience Scientist

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead consumer learning research for packaging innovation and renovation projects, managing studies from learning-plan execution through insight delivery. Synthesize qualitative and quantitative findings into evidence-based recommendations that influence packaging decisions across development stages. Partner with cross-functional teams (Packaging R&D, Design, Marketing, Consumer Insights) and external research agencies, while strengthening CX research tools, methodologies, and scalable best practices. Support budgets, timelines, and research readouts to keep the consumer perspective central.
Location: Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Lead and execute consumer experience research projects supporting packaging innovation and renovation initiatives.
  • •Develop stakeholder-aligned learning plans connecting business questions, learning objectives, methodologies, and decision milestones.
  • •Execute qualitative and quantitative research end-to-end, including study design, fieldwork management, analysis, synthesis, and reporting.
  • •Partner with Packaging R&D, Marketing, Consumer Insights, Design, and other stakeholders to integrate consumer learning into project ways of working.
  • •Support capability building and scalable CX research tools, frameworks, and best practices, including research budget and timeline management.

Key Requirements

  • •Master’s degree or PhD in Consumer Science, Psychology, Behavioral Science, Marketing Research, Human Factors, Design Research, Anthropology, Sensory Science, UX Research, or a related field.
  • •3–5 years of experience in Consumer Experience, Consumer Insights, Consumer Research, Sensory & Consumer Science, UX Research, or related disciplines.
  • •Demonstrated experience conducting qualitative and quantitative consumer research.
  • •Ability to translate complex data into clear, compelling, actionable business recommendations.
  • •Experience managing external research agencies or suppliers (preferred).
Experience:3-5 yearsFMCGConsumer researchConsumer insights
Education:Master's in Consumer Science, Psychology, Behavioral Science, Marketing Research, Human Factors, Design Research, Anthropology, Sensory Science, UX Research, or related field
Skills:Stakeholder managementData synthesisCommunication

Company Brief

The Kraft Heinz Company
The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2015
WebsiteLinkedIn