20 hours ago

Lead - Inside Sales (CX-Outbound-NA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Drive inbound SaaS sales for the NA market by quickly engaging and qualifying marketing-qualified leads, running deep discovery calls, and owning the end-to-end sales cycle from demos to negotiation and closure. Meet and forecast against individual quotas, manage pipeline coverage in CRM tools, and identify upsell and cross-sell opportunities. Collaborate across Marketing, Sales Development, Product, and Customer Success to improve lead quality and deliver a seamless customer experience.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Manage and qualify inbound leads from multiple marketing channels, conducting discovery calls to identify needs and position the SaaS solution.
•Own the full sales cycle from inquiry and qualification through demo, proposal, negotiation, and deal closure.
•Meet and exceed individual sales targets, forecast accurately, and maintain healthy pipeline coverage.
•Identify upsell and cross-sell opportunities in newly acquired accounts post-initial sale.
•Maintain accurate CRM records and collaborate with Marketing, Sales Development, Product, and Customer Success to improve lead quality and customer experience.

Key Requirements

•7+ years of B2B SaaS inbound sales experience with a track record of meeting or exceeding sales quotas for North American clients.
•Ability to rapidly engage, qualify, and convert a high volume of marketing-qualified leads.
•Consultative selling and discovery skills to uncover needs, pain points, and business objectives, positioning value over features.
•Experience delivering tailored virtual product demonstrations and presenting to diverse North American audiences, including C-level executives.
•Strong objection handling and negotiation skills to drive deal closures.

Experience:B2B SaaSInbound sales

Skills:CommunicationTenacitySelf-motivationAdaptabilityTime management

Languages:English

Tech Stack:SalesforceHubSpotSalesLoftOutreach.ioSaaSCRM

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

20 hours ago

Lead - Inside Sales (CX-Outbound-NA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Manage and qualify inbound leads from multiple marketing channels, conducting discovery calls to identify needs and position the SaaS solution.
•Own the full sales cycle from inquiry and qualification through demo, proposal, negotiation, and deal closure.
•Meet and exceed individual sales targets, forecast accurately, and maintain healthy pipeline coverage.
•Identify upsell and cross-sell opportunities in newly acquired accounts post-initial sale.
•Maintain accurate CRM records and collaborate with Marketing, Sales Development, Product, and Customer Success to improve lead quality and customer experience.

Key Requirements

•7+ years of B2B SaaS inbound sales experience with a track record of meeting or exceeding sales quotas for North American clients.
•Ability to rapidly engage, qualify, and convert a high volume of marketing-qualified leads.
•Consultative selling and discovery skills to uncover needs, pain points, and business objectives, positioning value over features.
•Experience delivering tailored virtual product demonstrations and presenting to diverse North American audiences, including C-level executives.
•Strong objection handling and negotiation skills to drive deal closures.

Experience:B2B SaaSInbound sales

Skills:CommunicationTenacitySelf-motivationAdaptabilityTime management

Languages:English

Tech Stack:SalesforceHubSpotSalesLoftOutreach.ioSaaSCRM

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor