Onboarding & Activation Specialist (Post-Sale)

Wing Assistant
Philippines
Workplace: OnsiteFull timePHP 40,000 - 45,000 monthlyFunction: Product ManagementExperience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Relationship-building","Organization","Problem-solving"]

Activation Specialist focuses on post-sale success by staffing, activating, and onboarding newly closed accounts. You’ll own client follow-ups, recruiter coordination, and interview facilitation, while partnering with Sales, Operations, Resolution, and Account Management to ensure smooth transitions. Building trust during the activation phase, you’ll ensure commitments are documented and subscriptions are activated on time.

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FursaFursa
Wing Assistant
Wing Assistant
7 months ago

Onboarding & Activation Specialist (Post-Sale)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Activation Specialist focuses on post-sale success by staffing, activating, and onboarding newly closed accounts. You’ll own client follow-ups, recruiter coordination, and interview facilitation, while partnering with Sales, Operations, Resolution, and Account Management to ensure smooth transitions. Building trust during the activation phase, you’ll ensure commitments are documented and subscriptions are activated on time.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Lead client onboarding activities including introductions, process walkthroughs, and expectation setting
  • •Coordinate with Talent Acquisition and Recruiters to align on role requirements, profiles, and timelines
  • •Facilitate interviews between clients and candidates, including scheduling, preparation, and follow-ups
  • •Own post-sale accounts from deal close through successful activation; ensure accounts are staffed according to client requirements and agreed timelines
  • •Serve as the primary point of contact until endorsement to Account Management and work with Sales, Operations, Resolution, and Account Management teams to ensure smooth transitions

Pay and Benefits

Salary: PHP 40,000 - 45,000 monthly

Key Requirements

  • •Bachelor’s degree in Business, Sales, Communications, or a related field (preferred)
  • •3–5 years of experience in Account Executive, Sales, Customer Success, or Staffing-related roles
  • •Strong experience coordinating hiring processes, interviews, and client onboarding
  • •Proven ability to manage multiple accounts and stakeholders simultaneously
  • •Experience in subscription-based or service-driven businesses is a strong advantage
Experience:3-5 yearsCustomer successStaffingRecruitingSubscription-based services
Education:Bachelor's
Skills:CommunicationRelationship-buildingOrganizationProblem-solving

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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