Lead Supervisor I

Tapestry
Boise
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Conflict resolution","Coaching","Interpersonal skills"]

Lead a retail team on the sales floor to achieve store sales targets and deliver an exceptional customer experience. Embody brand values, support store execution of company initiatives, and use sales data to identify trends and improve store performance. Recruit, interview, train, and coach teammates, provide feedback to drive individual performance, and enforce company and store policies while supporting customer-centric clienteling strategies.

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Tapestry
Tapestry
3 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead a retail team on the sales floor to achieve store sales targets and deliver an exceptional customer experience. Embody brand values, support store execution of company initiatives, and use sales data to identify trends and improve store performance. Recruit, interview, train, and coach teammates, provide feedback to drive individual performance, and enforce company and store policies while supporting customer-centric clienteling strategies.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador by embodying company values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and develop individualized team growth plans.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback to hold the team accountable to goals and KPIs.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the lead supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Capacity to climb, kneel, and maneuver between the sales floor and stockroom.
  • •Demonstrated ability to deliver sales targets and exceptional customer experience.
  • •Ability to provide direct, actionable feedback and coach others to improve performance.
Experience:1+ yearsRetailCustomer experience
Skills:LeadershipCustomer focusConflict resolutionCoachingInterpersonal skills

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor