Senior Manager, Pre-Litigation Operations

EvenUp
Anywhere
Workplace: RemoteFull timeUSD 129,000 - 152,500 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Leadership","Coaching","Organizational skills","Problem-solving","Process improvement"]

Lead and oversee multiple remote pre-litigation case management teams, driving performance through team leads and managers while ensuring high-quality, timely outcomes. Own operational standards for claims setup through lien resolution, improve workflows for speed and accuracy, and handle escalations with empathy and clarity. Partner with leadership and cross-functional teams in product, engineering, and data to refine AI-powered tools and systems across distributed teams.

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FursaFursa
EvenUp
EvenUp
3 days ago

Senior Manager, Pre-Litigation Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead and oversee multiple remote pre-litigation case management teams, driving performance through team leads and managers while ensuring high-quality, timely outcomes. Own operational standards for claims setup through lien resolution, improve workflows for speed and accuracy, and handle escalations with empathy and clarity. Partner with leadership and cross-functional teams in product, engineering, and data to refine AI-powered tools and systems across distributed teams.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee day-to-day operations and performance of multiple remote case management teams by leading through team leads.
  • •Hire, coach, and develop team leads and managers; establish standards, rituals, and alignment across distributed teams.
  • •Ensure pre-litigation cases are managed end-to-end from claims setup and investigation through lien resolution, with strict timeline adherence.
  • •Oversee claim initiation, medical record and billing retrieval, care management, demand preparation, and lien resolution processes.
  • •Support client communication and resolve escalated issues; collaborate with attorneys, paralegals, and external providers to prepare cases for negotiation.

Pay and Benefits

Salary: USD 129,000 - 152,500 annually
Perks:Health InsuranceDentalVisionLife InsuranceCritical IllnessDisabilityPaid LeavePaid ParentalHome Office401kRrsp

Key Requirements

  • •10+ years of experience in personal injury legal operations, case management, or insurance claims, including experience leading other managers (manager of managers).
  • •Led and scaled multiple high-volume, fast-paced teams while maintaining strong attention to detail.
  • •Experience leading remote or distributed teams with demonstrated trust, accountability, and performance leadership.
  • •Highly proficient with technology and able to adopt new tools in an AI-forward, digitized environment.
  • •Strong organizational, problem-solving, and process-improvement skills, with clear professional communication.
Experience:10+ yearsPersonal injuryLegal operationsCase managementInsurance claims
Skills:LeadershipCoachingOrganizational skillsProblem-solvingProcess improvement

Company Brief

EvenUp
Develops an AI-powered Claims Intelligence Platform for personal injury law firms that automates document generation, reviews medical records, and streamlines workflows to help firms settle cases faster and secure fairer client outcomes.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2019
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Glassdoor: 3.1
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