Allianz

2 months ago

Roadside Technician - Ipswich/Stowmarket (Home, GB, HOME BASED)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Experienced vehicle/roadside technician needed to diagnose faults at the roadside, perform repairs on-site or arrange recovery, and manage customer communications from a home-based van. Role covers Ipswich and Stowmarket, with rotating shifts, ongoing AI/cloud-enabled tools, and opportunities for EV diagnostics training.

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
•Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
•Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
•Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
•Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.

Pay and Benefits

Salary: GBP 42,000 annually

Perks:Private MedicalPensionDiscountsAnnual Leave

Key Requirements

•Proven experience as a vehicle or roadside technician who can work independently at the scene.
•Strong diagnostic and fault-finding skills with modern equipment.
•Confident, calm customer communication; you’re the face of Allianz Partners at the roadside.
•Comfortable using IT, mobile apps and diagnostic software; data capture is part of the job.
•Full UK driving licence and confidence driving a fully equipped van.

Experience:AutomotiveRoadside assistance

Education:Certification / Diploma

Skills:CommunicationCustomer serviceProblem-solvingTime managementAttention to detail

Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Languages:English

Tech Stack:Diagnostic toolsMobile appsCloud-based toolsAIMachine learningData analytics

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

2 months ago

Roadside Technician - Ipswich/Stowmarket (Home, GB, HOME BASED)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
•Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
•Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
•Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
•Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.

Pay and Benefits

Salary: GBP 42,000 annually

Perks:Private MedicalPensionDiscountsAnnual Leave

Key Requirements

•Proven experience as a vehicle or roadside technician who can work independently at the scene.
•Strong diagnostic and fault-finding skills with modern equipment.
•Confident, calm customer communication; you’re the face of Allianz Partners at the roadside.
•Comfortable using IT, mobile apps and diagnostic software; data capture is part of the job.
•Full UK driving licence and confidence driving a fully equipped van.

Experience:AutomotiveRoadside assistance

Education:Certification / Diploma

Skills:CommunicationCustomer serviceProblem-solvingTime managementAttention to detail

Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Languages:English

Tech Stack:Diagnostic toolsMobile appsCloud-based toolsAIMachine learningData analytics

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn