FIU Cases Analyst I

Pathward
North Carolina, Oregon
Workplace: HybridFull timeUSD 17.25 - 28 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Attention to detail","Communication","Workload management","Organization","Self-sufficiency"]

Analyze customer and transactional activity to detect and confirm suspicious behavior. File SARs and CTRs with regulatory agencies for escalated activity, in line with bank procedures, compliance, and service-level requirements. Provide inbound and outbound call support for monitoring strategies and customer inquiries, and maintain production, quality, and leadership standards for assigned workstreams.

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FursaFursa
Pathward
Pathward
1 month ago

FIU Cases Analyst I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Analyze customer and transactional activity to detect and confirm suspicious behavior. File SARs and CTRs with regulatory agencies for escalated activity, in line with bank procedures, compliance, and service-level requirements. Provide inbound and outbound call support for monitoring strategies and customer inquiries, and maintain production, quality, and leadership standards for assigned workstreams.
Location: North Carolina, Oregon
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Analyze and investigate customer and transactional data to identify and confirm suspicious activity.
  • •File SARs and CTRs with regulatory agencies for escalated activity involving internal teams, external partners, and third parties including Law Enforcement.
  • •Maintain service levels with workload in accordance to policies, procedures, and compliance standards.
  • •Answer inbound and outbound calls to support monitoring strategies and respond to customer inquiries.
  • •Maintain production, quality, and leadership results for assigned workstreams.

Pay and Benefits

Salary: USD 17.25 - 28 hourly
Perks:Health Insurance401kLife InsuranceDisability BenefitsPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically less than one year of related experience.
  • •Strong attention to detail.
  • •Ability to manage daily workload in accordance with policies, procedures, and compliance standards.
  • •Strong written and verbal communication skills.
Education:High School
Skills:Attention to detailCommunicationWorkload managementOrganizationSelf-sufficiency

Company Brief

Pathward
Provides banking-as-a-service APIs, card issuing, deposit and payment solutions for fintechs, businesses, and partners. Offers integrated banking products including debit cards, program management, and compliance services to enable financial product delivery.
Industry: Fintech Infrastructure
Growth: Established Company
WebsiteLinkedIn