IT Manager

Kempinski
Manama
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 3-5 yearsEducation: bachelorsSkills: ["Project management","Communication","Technical problem-solving"]

Lead the strategy and execution of hotel IT before launch and during operations. Oversee installation, configuration, testing, and integration of core systems (PMS, POS, RMS, keycards, guest Wi‑Fi, PABX, IPTV, networks, and cybersecurity). Maintain 24/7 performance and uptime, implement security, access controls, backups, and disaster recovery, and manage vendors, licensing, and IT budgets. Support hotel staff via helpdesk and training.

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FursaFursa
Kempinski
Kempinski
1 day ago

IT Manager

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead the strategy and execution of hotel IT before launch and during operations. Oversee installation, configuration, testing, and integration of core systems (PMS, POS, RMS, keycards, guest Wi‑Fi, PABX, IPTV, networks, and cybersecurity). Maintain 24/7 performance and uptime, implement security, access controls, backups, and disaster recovery, and manage vendors, licensing, and IT budgets. Support hotel staff via helpdesk and training.
Location: Manama
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Oversee pre-opening installation, configuration, testing, and integration of core hotel systems (PMS, POS, RMS, keycards, guest Wi‑Fi, PABX, IPTV, network infrastructure, and cybersecurity).
  • •Ensure 24/7 stability, performance, and uptime across hardware, software, servers, and hotel networks.
  • •Implement cybersecurity protocols, access controls, data backup frameworks, and disaster recovery plans in line with corporate standards and local data protection regulations.
  • •Manage IT vendor SLAs, software licensing, tech procurement contracts, and departmental operating and CapEx budgets.
  • •Provide technical troubleshooting, manage hotel helpdesk operations, and deliver user training on system usage and cybersecurity awareness.

Key Requirements

  • •3–5 years of IT leadership experience in a luxury hotel, with direct experience in pre-opening system implementations preferred.
  • •Bachelor’s degree in Computer Science, Information Technology, or Network Engineering.
  • •Expertise with hospitality core systems such as Opera PMS and Simphony POS.
  • •Strong skills in networking and server environments, including Cisco networking and Microsoft Server environments.
  • •Fluent business English and strong project management, communication, and technical problem-solving skills.
Experience:3-5 yearsLuxury hospitality
Education:Bachelor's in Computer Science, Information Technology, or Network Engineering
Skills:Project managementCommunicationTechnical problem-solving
Languages:English
Tech Stack:Opera PMSSimphony POSCisco networkingMicrosoft ServerFirewall managementIPTVGuest Wi-FiPMSPOSRMSKeycardsPABXNetwork InfrastructureCyber SecurityData backupDisaster recovery

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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