Front Desk Receptionist

Sev Laser
Boston
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Multitasking","Time management","Professionalism"]

Serve as the first point of contact for SEV Laser, creating a welcoming client experience while supporting daily front-desk operations. Manage check-in/check-out, payments, and client questions with strong confidentiality and service standards. Promote services, memberships, and retail through product knowledge, and help drive clinic sales goals. Book and manage appointments, answer calls and emails, and assist with scheduling flow, office readiness, and inventory monitoring.

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Sev Laser
Sev Laser
11 hours ago

Front Desk Receptionist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the first point of contact for SEV Laser, creating a welcoming client experience while supporting daily front-desk operations. Manage check-in/check-out, payments, and client questions with strong confidentiality and service standards. Promote services, memberships, and retail through product knowledge, and help drive clinic sales goals. Book and manage appointments, answer calls and emails, and assist with scheduling flow, office readiness, and inventory monitoring.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Warmly greet clients, manage check-in/check-out, and handle payment processes while maintaining confidentiality.
  • •Provide accurate information about treatments, packages, retail, and promotions, addressing client questions professionally.
  • •Promote services, memberships, and retail products by identifying client needs and recommending appropriate treatments or upgrades.
  • •Accurately book, modify, and cancel appointments; answer phone calls and respond to emails and voicemails.
  • •Open/close the clinic, keep the front desk/lobby clean and stocked, and monitor inventory while supporting transitional treatment-room cleaning.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Paid LeaveEmployee Discounts

Key Requirements

  • •Previous experience in a receptionist or customer service role is preferred.
  • •Strong sales skills with a proven track record of meeting or exceeding targets.
  • •Excellent communication and interpersonal skills.
  • •Ability to multitask and manage time effectively in a fast-paced environment.
  • •Proficiency with Zenoti scheduling software is preferred.
Experience:Customer service
Skills:CommunicationInterpersonal skillsMultitaskingTime managementProfessionalism
Tech Stack:Zenoti

Company Brief

Sev Laser
Designs, manufactures, and supplies industrial laser systems and related equipment for cutting, engraving, and processing applications across manufacturing sectors. Offers customized laser solutions and after-sales support for commercial and industrial clients.
Industry: Industrial Machinery
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