Commercial Relationship Service Specialist Sr.

Huntington Bancshares
Nashville, Charlotte
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: high_schoolSkills: ["Leadership","Customer service","Communication","Critical thinking","Organizational skills"]

Own the best-in-class onboarding and ongoing relationship experience for a portfolio of Commercial customers, working closely with Relationship Managers to drive retention and deepen sales. Serve as a first-line decision maker for complex issues and risks, oversee onboarding for deposit and loan accounts, and provide day-to-day guidance for service colleagues. Represent the Commercial brand with discreet, forward-thinking solutions while participating in deal and business segment meetings.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
1 day ago

Commercial Relationship Service Specialist Sr.

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the best-in-class onboarding and ongoing relationship experience for a portfolio of Commercial customers, working closely with Relationship Managers to drive retention and deepen sales. Serve as a first-line decision maker for complex issues and risks, oversee onboarding for deposit and loan accounts, and provide day-to-day guidance for service colleagues. Represent the Commercial brand with discreet, forward-thinking solutions while participating in deal and business segment meetings.
Location: Nashville, Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Provide best-in-class onboarding and service for assigned commercial customers, partnering with Relationship Managers to enhance relationship management and retention.
  • •Mitigate complex issues and questions, resolve problems independently, and keep the Deal Team informed of material changes and risks.
  • •Manage complex, highly visible customer relationships and oversee end-to-end onboarding of deposit and loan accounts, including approvals of multi-million dollar transactions.
  • •Represent the Commercial brand through professional, discreet communication and forward-thinking solutions while attending customer and business segment meetings.
  • •Provide day-to-day guidance for service colleagues and partners, support workflow/process improvements, and lead participation in projects and initiatives.

Key Requirements

  • •High school, GED, or equivalent required; bachelor’s degree preferred.
  • •5+ years in commercial banking with a focus on deposits, loans, treasury management, customer service, and banking operations.
  • •Advanced ability to manage end-to-end onboarding, customer experience, and related risks.
  • •Strong ability to facilitate and negotiate with confidence, assertiveness, and professionalism.
  • •Proficient use of Microsoft Office and other digital resources.
Experience:5+ yearsCommercial banking
Education:High School
Skills:LeadershipCustomer serviceCommunicationCritical thinkingOrganizational skills
Tech Stack:Microsoft Office

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn