Remote Live Chat Agent

Qureos
Kansas City
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Organizational skills","Time management","Problem-solving","Confidentiality"]

Support daily administrative and operational activities for a food and beverage business by managing customer communications through live chat, email, and phone. Handle order processing, record updates, inventory tracking support, invoicing and purchase order preparation, and coordination with suppliers, vendors, and delivery partners. Maintain organized digital filing, schedule shifts and events, monitor online reviews and messaging, and assist marketing updates like menus and promotions.

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FursaFursa
Qureos
Qureos
2 weeks ago

Remote Live Chat Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support daily administrative and operational activities for a food and beverage business by managing customer communications through live chat, email, and phone. Handle order processing, record updates, inventory tracking support, invoicing and purchase order preparation, and coordination with suppliers, vendors, and delivery partners. Maintain organized digital filing, schedule shifts and events, monitor online reviews and messaging, and assist marketing updates like menus and promotions.
Location: Kansas City
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Manage emails, calendars, and appointments for management.
  • •Respond to customer inquiries via email, phone, and chat professionally.
  • •Process orders, update customer information, and maintain accurate records.
  • •Coordinate with suppliers, vendors, and delivery partners regarding orders and shipments.
  • •Assist with inventory tracking and prepare invoices, purchase orders, and basic reports.

Pay and Benefits

Perks:Paid Leave

Key Requirements

  • •High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus.
  • •Previous experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, or similar role preferred.
  • •Excellent written and verbal communication skills.
  • •Strong organizational and time-management abilities.
  • •Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace; familiarity with Zoom, Microsoft Teams, Slack, and project management tools is an advantage.
Experience:Customer serviceFood and beverage
Education:High School
Skills:CommunicationOrganizational skillsTime managementProblem-solvingConfidentiality
Tech Stack:Microsoft OfficeWordExcelOutlookGoogle WorkspaceZoomMicrosoft TeamsSlackProject management toolsPOS systems

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn