Sales Support Associate I

Tapestry
Michigan
Workplace: OnsiteFull timeUSD 15 - 19.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional service to customers by operating the cash wrap and maintaining an organized, well-presented sales floor. Accurately run POS transactions, handle cash in compliance with policy, and promote add-on products and gift cards. Support store operations by processing shipments, replenishing stock levels, executing visual merchandising updates, and following Loss Prevention and housekeeping standards.

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Tapestry
Tapestry
1 month ago

Sales Support Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide warm, professional service to customers by operating the cash wrap and maintaining an organized, well-presented sales floor. Accurately run POS transactions, handle cash in compliance with policy, and promote add-on products and gift cards. Support store operations by processing shipments, replenishing stock levels, executing visual merchandising updates, and following Loss Prevention and housekeeping standards.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and provide personalized assistance while anticipating customer needs.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain a clean stockroom.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support Loss Prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 19.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of retail experience (cashier/stock/sales), preferably in luxury retail; a combination of education and experience will be considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use cash register systems and basic computer tools, including iPad/laptop, Mobile POS, and Internet; ability to read price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retailFashion
Skills:Customer focusCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsMobile POSIPadLaptopInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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