Head of Legal Operations & Chief of Staff

Okta
San Francisco
Workplace: HybridFull timeUSD 238,000 - 327,000 annuallyFunction: Business OperationsExperience: 10+ yearsEducation: bachelorsSkills: ["Executive influence","Strategic execution","Cross-functional leadership","Judgment","Hands-on execution"]

Serve as the strategic and operational partner to the Chief Legal Officer while leading Legal Operations. Drive enterprise intake models, workflow automation, and rollout of legal technology and AI-enabled tools (CLM, e-billing, entity management). Own legal KPIs and dashboards, oversee outside counsel and fee arrangements, and manage the Legal operating budget. Lead planning cycles, QBRs, and cross-functional programs to scale global legal operations in a high-velocity environment.

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FursaFursa
Okta
Okta
3 days ago

Head of Legal Operations & Chief of Staff

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Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the strategic and operational partner to the Chief Legal Officer while leading Legal Operations. Drive enterprise intake models, workflow automation, and rollout of legal technology and AI-enabled tools (CLM, e-billing, entity management). Own legal KPIs and dashboards, oversee outside counsel and fee arrangements, and manage the Legal operating budget. Lead planning cycles, QBRs, and cross-functional programs to scale global legal operations in a high-velocity environment.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Director level

Key Responsibilities

  • •Serve as trusted proxy and advisor to the CLO in executive forums and key decision-making bodies.
  • •Scale enterprise Legal Operations infrastructure, intake models, and workflow automation.
  • •Oversee evaluation and rollout of legal technology stacks (CLM, e-billing, entity management) and practical AI tools.
  • •Establish legal KPIs and operational dashboards to track turnaround times and team performance.
  • •Manage global Legal operating budgets and outside counsel guidelines, fee negotiations, billing compliance, and alternative fee arrangements.

Pay and Benefits

Salary: USD 238,000 - 327,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •10+ years in legal operations, chief of staff, or strategic legal/business operations in a high-growth tech environment.
  • •Proven success scaling legal operations, implementing CLM/e-billing, and using AI-enabled legal technology to improve processes.
  • •Strong financial and business acumen managing departmental budgets, vendor negotiations, and data-driven reporting.
  • •Ability to partner with C-suite leadership, influence cross-functional teams, and manage teams effectively.
  • •Bachelor’s degree required; JD or MBA strongly preferred.
Experience:10+ yearsHigh-growth tech
Education:Bachelor's
Skills:Executive influenceStrategic executionCross-functional leadershipJudgmentHands-on execution
Languages:English
Tech Stack:CLME-billingEntity managementGoogle WorkspaceMS OfficeEnterprise project management platforms

Company Brief

Okta
Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn