Association Banking Assistant

Home BancShares
Florida
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Attention to detail","Communication","Critical thinking","Problem-solving","Ability to manage multiple priorities"]

Assist Association Banking (AB) Portfolio and Relationship Managers by reviewing retail account opening information and loan files for completeness, accuracy, and compliance. Process daily deposit account servicing tasks, overdraft and exception items, and prepare/coordinate loan documentation and DocuSign packages. Order and review internal/external documents, run and distribute exception reports, manage CenNet ticket workflows, and upload/index loan documentation in nCino and DocMan while communicating with clients via email, phone, or in person.

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Home BancShares
Home BancShares
1 day ago

Association Banking Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Assist Association Banking (AB) Portfolio and Relationship Managers by reviewing retail account opening information and loan files for completeness, accuracy, and compliance. Process daily deposit account servicing tasks, overdraft and exception items, and prepare/coordinate loan documentation and DocuSign packages. Order and review internal/external documents, run and distribute exception reports, manage CenNet ticket workflows, and upload/index loan documentation in nCino and DocMan while communicating with clients via email, phone, or in person.
Location: Florida
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Assist AB Portfolio Managers and AB Relationship Managers by reviewing retail account opening information and loan files for completeness and established standards.
  • •Process daily deposit account and servicing functions, including account openings, exception processing, fraud monitoring, transaction processing, fee reversals, and account transfers.
  • •Review and resolve document exceptions using the CenNet ticketing system; prepare and communicate about exception-related reports.
  • •Order internal/external loan documents; review received documents for completeness and accuracy.
  • •Support loan processing documentation workflows, including DocuSign package review/preparation and maintaining loan documentation in nCino and DocMan while handling related research requests.

Key Requirements

  • •Review retail account and loan document packages for completeness, accuracy, and compliance, resolving document exceptions through CenNet.
  • •Perform daily deposit account servicing functions, including account openings, exception processing, fraud monitoring, transaction processing, and resolution of account inquiries.
  • •Order, review, and manage loan documentation for completeness and accuracy, including DocuSign package preparation, monitoring, and re-sending as needed.
  • •Upload, index, and maintain loan documentation in nCino and DocMan while coordinating with clients to obtain missing documentation and ensure timely completion.
  • •Complete required BSA/AML and other compliance training as assigned.
Experience:Retail bankingLoan documentationFinancial servicesBSA/AMLAccount servicing
Skills:Attention to detailCommunicationCritical thinkingProblem-solvingAbility to manage multiple priorities
Licenses:CAM License
Tech Stack:CenNetFTMDocuSignNCinoDocManPowerPointWord processingSpreadsheet10-KeyDatabase

Company Brief

Home BancShares
Bank holding company that operates Centennial Bank and provides commercial and consumer banking services, including lending, deposits, treasury management, and online banking. Serves individuals, businesses, and public entities across the southern United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Conway, United States
Founded: 1998
WebsiteLinkedIn