Permit Operations Lead (Fully Remote)

PermitFlow
United States, New York, Canada, Toronto
Workplace: RemoteFull timeUSD 70,000 - 100,000 annuallyFunction: Business OperationsExperience: 3-5 yearsSkills: ["Communication","Leadership","Problem-solving","Team management","Customer focus"]

Lead and optimize the permit operations in a fully remote role, overseeing end-to-end permit processes, developing and coaching a team, and driving data-driven improvements to ensure compliant, timely permitting across multiple states. You’ll act as the primary customer liaison, generate progress reports, and collaborate across teams to accelerate approvals in a SaaS/tech-enabled permitting environment.

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FursaFursa
PermitFlow
PermitFlow
9 months ago

Permit Operations Lead (Fully Remote)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and optimize the permit operations in a fully remote role, overseeing end-to-end permit processes, developing and coaching a team, and driving data-driven improvements to ensure compliant, timely permitting across multiple states. You’ll act as the primary customer liaison, generate progress reports, and collaborate across teams to accelerate approvals in a SaaS/tech-enabled permitting environment.
Location: United States, New York, Canada, Toronto
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
  • •Provide clear training, coaching, feedback, and direction to junior team members and oversee their work; manage a team with 1:1s and development.
  • •Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to authorities.
  • •Produce detailed reports on permit progress, delivering regular updates to customers and stakeholders.
  • •Continuously identify opportunities for improvement, implementing best practices that streamline workflows and enhance operational efficiency.

Pay and Benefits

Salary: USD 70,000 - 100,000 annually
Equity and Bonus:Equity
Perks:EquityHealth InsuranceRemote WorkHome OfficePaid LeaveVisionDental

Key Requirements

  • •3-5+ years of relevant experience in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment.
Experience:3-5 yearsConstructionPermittingSaaSConstruction permitting
Skills:CommunicationLeadershipProblem-solvingTeam managementCustomer focus

Company Brief

PermitFlow
AI-powered platform that automates and manages construction permitting end-to-end for builders, developers, and contractors — streamlining research, application preparation, submission, and monitoring across U.S. jurisdictions.
Industry: Construction Tech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: New York, United States
Founded: 2021
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Glassdoor: 4.0
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