Campus Graduate Full-Time Senior Associate - 2027 Digital Product Management, Enterprise Technology Services- New York, NY

American Express
New York
Workplace: HybridFull timeUSD 89,250 - 150,250 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: mastersSkills: ["Analytical thinking","Problem-solving","Communication","Collaboration","Leadership"]

Partner with product leaders, engineers, designers, data analysts, and business stakeholders to shape product strategy, roadmap planning, and decision-making. Frame customer/colleague problems, define opportunities, and document requirements through user stories and acceptance criteria. Conduct customer discovery and usability testing, synthesize insights, and evaluate tradeoffs using customer, product, and business data. Define KPIs, launch measurement, and responsible AI improvements to enhance customer and colleague experiences.

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FursaFursa
American Express
American Express
5 days ago

Campus Graduate Full-Time Senior Associate - 2027 Digital Product Management, Enterprise Technology Services- New York, NY

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Last checked: 18 hours agoStatus: Live

Job Summary

Partner with product leaders, engineers, designers, data analysts, and business stakeholders to shape product strategy, roadmap planning, and decision-making. Frame customer/colleague problems, define opportunities, and document requirements through user stories and acceptance criteria. Conduct customer discovery and usability testing, synthesize insights, and evaluate tradeoffs using customer, product, and business data. Define KPIs, launch measurement, and responsible AI improvements to enhance customer and colleague experiences.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Product Managers, Engineers, Designers, Data Analysts, Architects, and business stakeholders to support product strategy, discovery, roadmap planning, and product decision-making.
  • •Help frame customer/colleague problems, define opportunities, develop hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts.
  • •Conduct customer discovery, stakeholder engagement, user research, usability testing, and synthesize qualitative and quantitative insights for product decisions.
  • •Support prioritization by evaluating customer value, business value, technical feasibility, risk, effort, and evidence from multiple sources.
  • •Define product outcomes and KPIs, analyze data to identify trends and recommendations, and explore how AI/automation can improve experiences using responsible AI practices.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeaveParental LeaveWellness StipendCounseling

Key Requirements

  • •Must have earned a Master’s degree in Business, Information Systems, Computer Science, Engineering, Business Analytics, Product Management, Economics, or a related field before the full-time start date.
  • •Students must have a graduation date between December 2026 and June 2027.
  • •Demonstrated interest in technology, product management, digital products, customer experience, AI-enabled products, and data-informed decision-making.
  • •Strong analytical and problem-solving skills to interpret data, identify patterns, form hypotheses, and develop clear recommendations.
  • •Ability to collaborate effectively within cross-functional teams and communicate product decisions to technical and non-technical audiences.
Education:Master's in Master's Degree
Skills:Analytical thinkingProblem-solvingCommunicationCollaborationLeadership
Tech Stack:JiraConfluenceFigmaMiroExcelPowerPointTableauPower BI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn