Technical Account Manager, Enterprise (East)

Hightouch
New York
Workplace: RemoteFull timeUSD 132,000 - 250,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5-10 yearsSkills: ["Communication","Empathy","Project management","Problem-solving","Cross-functional collaboration"]

Bridge between Hightouch and Fortune 5000 customers as a Technical Account Manager. Own the full customer journey from onboarding to renewal and expansion, ensuring Enterprise clients realize maximum value from the platform. Collaborate with Sales, Support, and Engineering to manage technical projects, surface use cases, and drive adoption while advising on best practices and product improvements.

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Hightouch
Hightouch
4 months ago

Technical Account Manager, Enterprise (East)

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Last checked: 1 hour agoStatus: Live

Job Summary

Bridge between Hightouch and Fortune 5000 customers as a Technical Account Manager. Own the full customer journey from onboarding to renewal and expansion, ensuring Enterprise clients realize maximum value from the platform. Collaborate with Sales, Support, and Engineering to manage technical projects, surface use cases, and drive adoption while advising on best practices and product improvements.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Retain and expand our largest Enterprise customers as a core member of the Customer Success team.

Pay and Benefits

Salary: USD 132,000 - 250,000 annually
Equity and Bonus:Equity
Perks:EquityRemote Work

Key Requirements

  • •5-10 years of experience in a client-facing and/or technology-focused role combining business experience and technical acumen.
Experience:5-10 yearsEnterpriseSaaSCustomer success
Skills:CommunicationEmpathyProject managementProblem-solvingCross-functional collaboration
Languages:English
Tech Stack:SQLAPIsDatabasesReporting tools

Company Brief

Hightouch
Provides a reverse ETL platform that syncs customer and product data from data warehouses to operational tools, enabling analytics-driven activation across sales, marketing, and support systems.
Industry: Data Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2019
WebsiteLinkedIn