HSBC

1 month ago

Banking Operations Clerk (Taipei, Taipei City, TW, 11561)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Support frontline banking operations by reviewing and processing personal account openings, conducting pre-screening and system maintenance, and ensuring daily task accuracy and adherence to service level agreements. Collaborate with front-line staff to verify data consistency and respond to inquiries, driving efficient, high-quality customer service.

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Review and audit personal account opening procedures
•Pre-screen personal banking cases and perform system maintenance
•Ensure daily operation accuracy and meet Service Level Agreements
•Verify case contents against system data and respond to document inquiries
•Assist with case progress inquiries and resolve issues for frontline staff

Key Requirements

•Excellent customer service and communication skills
•Responsible and detail-oriented
•High accuracy and attention to detail in daily tasks
•Proactive learning attitude and willingness to improve
•Familiarity with MS Office (Word, Excel, PowerPoint) preferred and Chinese/English typing ~40 wpm

Experience:BankingFinance

Skills:Customer serviceCommunicationResponsibilityProactive learningTeamwork

Languages:EnglishChinese

Tech Stack:MS OfficeWordExcelPowerPoint

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

1 month ago

Banking Operations Clerk (Taipei, Taipei City, TW, 11561)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Review and audit personal account opening procedures
•Pre-screen personal banking cases and perform system maintenance
•Ensure daily operation accuracy and meet Service Level Agreements
•Verify case contents against system data and respond to document inquiries
•Assist with case progress inquiries and resolve issues for frontline staff

Key Requirements

•Excellent customer service and communication skills
•Responsible and detail-oriented
•High accuracy and attention to detail in daily tasks
•Proactive learning attitude and willingness to improve
•Familiarity with MS Office (Word, Excel, PowerPoint) preferred and Chinese/English typing ~40 wpm

Experience:BankingFinance

Skills:Customer serviceCommunicationResponsibilityProactive learningTeamwork

Languages:EnglishChinese

Tech Stack:MS OfficeWordExcelPowerPoint

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn