The North Face: Store Manager - Woodfield Mall

The North Face
United States
Workplace: OnsiteFull timeUSD 76,800 - 96,000 annuallyFunction: OtherExperience: 3-5 yearsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Problem-solving","Adaptability"]

Lead daily operations of a The North Face store by driving business performance, delivering exceptional customer experiences, and building a high-performing, inclusive team culture. Partner with store leaders to achieve sales goals and track KPIs, coach associates on customer service and product knowledge, resolve escalated customer issues, and ensure operational excellence across scheduling, expenses, loss prevention, audits, and inventory. Uphold brand standards, merchandising, safety, and company policies.

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The North Face
The North Face
2 days ago

The North Face: Store Manager - Woodfield Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead daily operations of a The North Face store by driving business performance, delivering exceptional customer experiences, and building a high-performing, inclusive team culture. Partner with store leaders to achieve sales goals and track KPIs, coach associates on customer service and product knowledge, resolve escalated customer issues, and ensure operational excellence across scheduling, expenses, loss prevention, audits, and inventory. Uphold brand standards, merchandising, safety, and company policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Model exceptional customer service and selling behaviors to elevate the in-store experience.
  • •Partner with store leaders and associates to achieve and exceed sales goals and monitor KPIs.
  • •Lead people management activities including recruitment input, hiring, onboarding, performance evaluations, promotions, and terminations.
  • •Manage store operations including scheduling, expense control, loss prevention, audits, and reporting.
  • •Ensure visual merchandising standards and inventory accuracy through shipping and receiving, and support marketing events and community engagement.

Pay and Benefits

Salary: USD 76,800 - 96,000 annually

Key Requirements

  • •3-5 years of related professional/retail management experience.
  • •High School diploma is required; associate’s degree is preferred.
  • •Proven ability to drive results and exceed sales and profit goals through store teams.
  • •Experience coaching, motivating, and building high-performing, diverse teams.
  • •Strong communication skills and comfort using word processing, spreadsheets, and retail software tools.
Experience:3-5 yearsRetail
Education:High School
Skills:LeadershipCoachingCommunicationProblem-solvingAdaptability
Tech Stack:SpreadsheetsRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn