Sales Associate III

Tapestry
Richmond
Workplace: OnsiteFull timeUSD 18.25 - 21.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations—transactions, inventory processing, replenishment, visual merchandising, and asset protection—while collaborating with teammates to achieve team KPIs.

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FursaFursa
Tapestry
Tapestry
2 hours ago

Sales Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations—transactions, inventory processing, replenishment, visual merchandising, and asset protection—while collaborating with teammates to achieve team KPIs.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice; meet personal and store sales goals.
  • •Drive sales via cross-selling, upselling, tailored recommendations, and sourcing new customers with follow-up to close sales.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including transactions, inventory processing, replenishment, visual merchandising, and maintaining cleanliness and stockroom standards.

Pay and Benefits

Salary: USD 18.25 - 21.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Luxury retail background and clienteling/data acquisition skills (social media savvy, live-stream/video demos preferred).
  • •Ability to work a flexible schedule including nights, weekends, and peak periods.
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSIPadMobile POSLaptopClienteling toolsSocial selling platformsShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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