Emirates NBD

3 days ago

Head of Conduct Risk and Operational Risk Oversight (RBWM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Drive second-line governance, oversight, and operational delivery of operational risk and conduct risk across the group’s Retail Banking and Wealth Management businesses. Own and embed risk management frameworks (ORMF, RCSA, KRIs, loss data, scenario analysis) and independent NPPA risk assessment/sign-off. Oversee conduct risk and consumer protection frameworks, manage risk committee reporting, and lead regulatory change, audits, and risk culture to support well-controlled growth.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Seniority: Sr. Director level

Key Responsibilities

•Own and maintain the operational risk management framework for Retail, Private Banking and Wealth Management, aligned to the Group Risk Management Framework and CBUAE requirements.
•Oversee RCSA, KRI, and operational risk event/loss data processes, providing independent second-line challenge and ensuring control gap remediation to closure.
•Provide second-line operational and conduct risk assessment and sign-off within the NPPA framework, including independent challenge prior to launch and post-implementation review oversight.
•Own, maintain, and embed the Group Conduct Risk Framework and conduct risk appetite/MI, ensuring fair-customer-outcome oversight across market conduct, sales practices, governance, suitability, and consumer protection.
•Lead regulatory and supervisory engagement, including gap assessments and oversight of regulatory change, coordination of audits/examinations, remediation oversight, and driving risk culture and capability.

Key Requirements

•15+ years of relevant experience in operational risk and/or conduct risk within large international banking organizations or a consulting background.
•Strong hands-on experience with operational risk frameworks (RCSA, KRI, loss data, scenario analysis) and new product and process approval (NPPA).
•Experience in conduct risk and consumer protection within retail and wealth businesses.
•Proven leadership and experience handling EXCO-level senior management.
•Professional operational risk certification (e.g., IOR Certificate/CORP), FRM or PRM; conduct/compliance certification (e.g., ICA) is an advantage.

Experience:15+ yearsInternational bankingConsultingRetail bankingWealth managementConduct riskOperational risk

Education:Bachelor's in Business, Finance, Economics, Risk Management or related field

Skills:Independent judgementPragmaticCommunicationInfluencingPublic speaking

Certifications:IOR CertificateCORPFRMPRMICA

Languages:US

Company Brief

Emirates NBD

Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1963

Glassdoor: 3.5

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Emirates NBD

3 days ago

Head of Conduct Risk and Operational Risk Oversight (RBWM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Seniority: Sr. Director level

Key Responsibilities

•Own and maintain the operational risk management framework for Retail, Private Banking and Wealth Management, aligned to the Group Risk Management Framework and CBUAE requirements.
•Oversee RCSA, KRI, and operational risk event/loss data processes, providing independent second-line challenge and ensuring control gap remediation to closure.
•Provide second-line operational and conduct risk assessment and sign-off within the NPPA framework, including independent challenge prior to launch and post-implementation review oversight.
•Own, maintain, and embed the Group Conduct Risk Framework and conduct risk appetite/MI, ensuring fair-customer-outcome oversight across market conduct, sales practices, governance, suitability, and consumer protection.
•Lead regulatory and supervisory engagement, including gap assessments and oversight of regulatory change, coordination of audits/examinations, remediation oversight, and driving risk culture and capability.

Key Requirements

•15+ years of relevant experience in operational risk and/or conduct risk within large international banking organizations or a consulting background.
•Strong hands-on experience with operational risk frameworks (RCSA, KRI, loss data, scenario analysis) and new product and process approval (NPPA).
•Experience in conduct risk and consumer protection within retail and wealth businesses.
•Proven leadership and experience handling EXCO-level senior management.
•Professional operational risk certification (e.g., IOR Certificate/CORP), FRM or PRM; conduct/compliance certification (e.g., ICA) is an advantage.

Experience:15+ yearsInternational bankingConsultingRetail bankingWealth managementConduct riskOperational risk

Education:Bachelor's in Business, Finance, Economics, Risk Management or related field

Skills:Independent judgementPragmaticCommunicationInfluencingPublic speaking

Certifications:IOR CertificateCORPFRMPRMICA

Languages:US

Company Brief

Emirates NBD

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1963

Glassdoor: 3.5

Website LinkedIn Glassdoor