Account Manager

Adyen
Paris
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3-4 yearsSkills: ["Relationship management","Strategic thinking","Commercial acumen","Project management","Time management"]

Own relationships with strategic, international enterprise merchants and drive commercial growth for a portfolio across industries at scale. Collaborate with Account Management peers and internal teams to build trust, minimize churn, and proactively identify opportunities tied to financial targets. Lead and prioritize short- and long-term projects while acting as a customer feedback loop to improve the merchant and product experience. Based in Paris with hybrid in-person collaboration.

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Adyen
Adyen
1 day ago

Account Manager

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Last checked: 11 hours agoStatus: Live

Job Summary

Own relationships with strategic, international enterprise merchants and drive commercial growth for a portfolio across industries at scale. Collaborate with Account Management peers and internal teams to build trust, minimize churn, and proactively identify opportunities tied to financial targets. Lead and prioritize short- and long-term projects while acting as a customer feedback loop to improve the merchant and product experience. Based in Paris with hybrid in-person collaboration.
Location: Paris
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage strategic merchant relationships to build trust, minimize churn, and develop strong partnerships.
  • •Proactively identify opportunities and drive commercial discussions to grow accounts and meet financial targets.
  • •Prioritize and manage short- and long-term projects across multiple accounts, using internal support teams when needed.
  • •Collaborate with the Account Management team and work individually with your own strategic merchants.
  • •Serve as a customer feedback loop internally and leverage your network to improve product and merchant experience.
Travel: Low travel

Key Requirements

  • •3-4 years of experience in a client-facing/commercial role selling complex enterprise software, technical infrastructure, or financial services (specifically payments).
  • •Full professional written and verbal proficiency in French and English.
  • •Strong time management skills and an ability to work efficiently.
  • •Experience building trust and developing strong working relationships with customers.
  • •Willingness to travel domestically and internationally.
Experience:3-4 yearsPayments
Skills:Relationship managementStrategic thinkingCommercial acumenProject managementTime management
Languages:FrenchEnglish

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn