Account Executive

Qlub
Dubai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Relationship-building","Problem-solving","Organization","Ownership"]

Own partner relationships and serve as the daily point of contact for restaurants using qlub’s frictionless payment products. Monitor adoption and transaction volumes, resolve operational challenges, and proactively manage churn and competitive risks. Drive growth through product education, upsell opportunities, and retention strategies, while collaborating cross-functionally with Enablement, Tech, Support, and Sales. Share partner feedback to improve products and optimize processes.

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Qlub
Qlub
2 months ago

Account Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own partner relationships and serve as the daily point of contact for restaurants using qlub’s frictionless payment products. Monitor adoption and transaction volumes, resolve operational challenges, and proactively manage churn and competitive risks. Drive growth through product education, upsell opportunities, and retention strategies, while collaborating cross-functionally with Enablement, Tech, Support, and Sales. Share partner feedback to improve products and optimize processes.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Build and maintain strong relationships with partner restaurants within your portfolio.
  • •Serve as the go-to point of contact for daily operational support and queries.
  • •Monitor account performance including adoption, transaction volumes, and operational usage.
  • •Identify and resolve challenges, coordinating with internal teams as required, and address churn/adoption risks.
  • •Educate partners on new features, identify upsell opportunities, and share partner feedback to improve products and processes.

Key Requirements

  • •1-2 years of experience in account management, client servicing, or F&B/tech operations.
  • •Strong relationship-building and communication skills.
  • •Fluency in English is a must.
  • •Highly organized with strong problem-solving abilities.
  • •Proficiency with CRM tools, Google Workspace, Excel, and reporting dashboards.
Experience:FintechPaymentsHospitality techHigh-growth marketplaceCustomer experience
Skills:CommunicationRelationship-buildingProblem-solvingOrganizationOwnership
Languages:EnglishArabic
Tech Stack:CRM toolsGoogle WorkspaceExcelReporting dashboardsQR codeSoftPOSPayment linksDigital menus

Company Brief

Qlub
Qlub provides a QR‑based, app‑free restaurant payments and ordering platform that enables customers to browse menus, order, split bills, and pay instantly. The company focuses on speeding checkouts, increasing table turnover, and delivering analytics and integrations for hospitality operators.
Industry: FoodTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: Dubai, United Arab Emirates
Founded: 2021
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor