Renewal Coordinator - German & English Speaking - Upcoming Opportunities

DocuSign
Cairo
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Negotiation","Strategic thinking","Process management","Financial acumen","Organization"]

Own and execute a portfolio of SaaS renewal contracts for an assigned territory. Drive win-win negotiations to protect contract value, minimize financial attrition, and support account growth. Maintain rolling forecasts and communicate renewal risk, partnering with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management to improve renewal outcomes. Evaluate renewal health using customer data and behavior while meeting renewal bookings and billings targets.

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DocuSign
DocuSign
5 days ago

Renewal Coordinator - German & English Speaking - Upcoming Opportunities

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Last checked: 16 hours agoStatus: Live

Job Summary

Own and execute a portfolio of SaaS renewal contracts for an assigned territory. Drive win-win negotiations to protect contract value, minimize financial attrition, and support account growth. Maintain rolling forecasts and communicate renewal risk, partnering with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management to improve renewal outcomes. Evaluate renewal health using customer data and behavior while meeting renewal bookings and billings targets.
Location: Cairo
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Implement win/win negotiation strategies for a high quantity of renewals to enhance contract value while protecting customer trust.
  • •Increase account growth by identifying incremental opportunities upon renewal.
  • •Maintain and update a rolling forecast and communicate renewal risk to develop resolution strategies.
  • •Collaborate with internal teams (Account Executives, Customer Success, Pricing, Legal, Revenue Operations, Product Management) on renewal strategies.
  • •Evaluate portfolio priorities and renewal health using customer data and behavior to achieve revenue, bookings, and billings targets.

Key Requirements

  • •Be eligible to work in Egypt.
  • •Fluent in written and spoken English and German.
  • •2+ years of experience in renewal management, account management, or customer success, ideally in SaaS.
  • •Strong negotiation skills with experience driving contracts to completion on time.
  • •Ability to carry quotas and demonstrate strong process management, financial acumen, and urgency/prioritization.
Experience:2+ yearsSaaS
Education:Bachelor's
Skills:NegotiationStrategic thinkingProcess managementFinancial acumenOrganization
Languages:EnglishGerman
Tech Stack:CRM

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
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Glassdoor: 3.6
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