5 days ago

Helpdesk Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Provide routine technical support and systems administration for a customer site in Tampa, FL. You’ll manage the functionality and efficiency of computer systems, run basic hardware/software audits for compliance, perform installations and upgrades, and troubleshoot issues across networks, software, hardware, configurations, and architectures. The role requires 2+ years of systems administration experience with Active Directory, RSA SecurID, and SolarWinds Orion, plus a current DoD 8570 certification and an active TS/SCI clearance.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Provide systems administration and ensure the functionality and efficiency of computers running one or more operating systems.
•Conduct basic hardware and software audits of workstations and servers to ensure compliance with standards and configuration guidelines.
•Evaluate existing systems and support planning long-term strategies.
•Perform basic software installations and upgrades to operating systems and layered software packages.
•Troubleshoot system hardware and software issues and provide routine technical support across networks, configurations, and architectures.

Travel: Low travel

Pay and Benefits

Salary: USD 64,230 - 86,250 annually

Perks:401kHealth InsuranceDentalVisionPaid LeaveLearning Budget

Key Requirements

•HS degree and technical training plus IT certification(s are required.
•2+ years of systems administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.
•Ability to troubleshoot system hardware and software issues and provide routine technical support across networks and configurations.
•Must have a current DoD 8570 certification such as CompTIA Security+ CE.
•Current/active TS/SCI clearance is required; must be able to obtain TS/SCI + Polygraph.

Experience:2+ years

Education:High School

Skills:Computer literacyCustomer serviceTroubleshootingEnd-user support

Certifications:CompTIA Security+ CEDoD 8570

Tech Stack:Active DirectoryRSA SecurIDSolarWinds OrionDoD 8570CompTIA Security+ CEOperating systemsNetworksHardwareSoftware

Eligibility

Security Clearance:TS/SCI

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

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General Dynamics

5 days ago

Helpdesk Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Provide systems administration and ensure the functionality and efficiency of computers running one or more operating systems.
•Conduct basic hardware and software audits of workstations and servers to ensure compliance with standards and configuration guidelines.
•Evaluate existing systems and support planning long-term strategies.
•Perform basic software installations and upgrades to operating systems and layered software packages.
•Troubleshoot system hardware and software issues and provide routine technical support across networks, configurations, and architectures.

Travel: Low travel

Pay and Benefits

Salary: USD 64,230 - 86,250 annually

Perks:401kHealth InsuranceDentalVisionPaid LeaveLearning Budget

Key Requirements

•HS degree and technical training plus IT certification(s are required.
•2+ years of systems administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.
•Ability to troubleshoot system hardware and software issues and provide routine technical support across networks and configurations.
•Must have a current DoD 8570 certification such as CompTIA Security+ CE.
•Current/active TS/SCI clearance is required; must be able to obtain TS/SCI + Polygraph.

Experience:2+ years

Education:High School

Skills:Computer literacyCustomer serviceTroubleshootingEnd-user support

Certifications:CompTIA Security+ CEDoD 8570

Tech Stack:Active DirectoryRSA SecurIDSolarWinds OrionDoD 8570CompTIA Security+ CEOperating systemsNetworksHardwareSoftware

Eligibility

Security Clearance:TS/SCI

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn