Sales Support Associate III

Tapestry
San Juan
Workplace: OnsitePart timeFunction: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and maintain an organized, well-merchandised sales floor. Operate POS accurately, handle cash/media per policy, and suggest add-ons and gift cards while capturing customer information where permitted. Receive and organize shipments and transfers, manage stock levels, execute visual merchandising updates, and follow loss prevention and housekeeping standards in a fast-paced retail environment.

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FursaFursa
Tapestry
Tapestry
3 days ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and maintain an organized, well-merchandised sales floor. Operate POS accurately, handle cash/media per policy, and suggest add-ons and gift cards while capturing customer information where permitted. Receive and organize shipments and transfers, manage stock levels, execute visual merchandising updates, and follow loss prevention and housekeeping standards in a fast-paced retail environment.
Location: San Juan
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels and replenishment, execute visual merchandising updates, and maintain housekeeping and Loss Prevention guidelines.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in a luxury retail service environment; a combination of education and experience is considered.
  • •Current knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop and Mobile POS/Internet.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and excellent communication/customer service skills.
Experience:RetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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