Business Communications Lead, Product

OpenAI
San Francisco
Workplace: HybridFull timeUSD 297,000 - 330,000 annuallyFunction: Communications, PR & CommunitySkills: ["Writing","Judgment","Relationship-building","Communication","Executive communication"]

Own OpenAI’s B2B product story across business, trade, and nontraditional media. Lead communications for major product and platform launches, translating technical capabilities into clear business value supported by customer proof. Build a sustained editorial program between launches using stories, explainers, and executive perspectives. Partner with Product, Research, Marketing, Sales, and central Product Communications to deliver positioning, outreach, spokesperson preparation, and continuous learning from media response.

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FursaFursa
OpenAI
OpenAI
13 hours ago

Business Communications Lead, Product

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own OpenAI’s B2B product story across business, trade, and nontraditional media. Lead communications for major product and platform launches, translating technical capabilities into clear business value supported by customer proof. Build a sustained editorial program between launches using stories, explainers, and executive perspectives. Partner with Product, Research, Marketing, Sales, and central Product Communications to deliver positioning, outreach, spokesperson preparation, and continuous learning from media response.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Set positioning for OpenAI’s business products, connecting capabilities to customer needs and evidence.
  • •Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products.
  • •Build a sustained editorial program between launches using customer stories, explainers, and executive perspectives.
  • •Turn complex product developments into clear, accurate stories for business buyers and builders.
  • •Drive launch execution through early messaging, customer proof, spokesperson preparation, media outreach, and learning from response.

Pay and Benefits

Salary: USD 297,000 - 330,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Deep experience communicating complex enterprise technology in terms of business needs and outcomes.
  • •A record of leading significant launches and building a durable market narrative between them.
  • •Excellent writing skills with a habit of explaining technical capabilities without jargon.
  • •Strong judgment on what enterprise buyers need to know and what customer evidence supports.
  • •Ability to work closely with senior executives and bring teams to decisions under pressure.
Experience:Enterprise technologyB2B
Skills:WritingJudgmentRelationship-buildingCommunicationExecutive communication

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
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