Enterprise Account Manager - Remote US - San Francisco Bay/New York Area

&Open
San Francisco
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 2-5 yearsEducation: bachelorsSkills: ["Communication","Relationship building","Project management","Collaboration","Strategic thinking","Self-starter"]

Own enterprise client relationships as the primary point of contact, driving renewals, upsells, and ongoing value through the customer lifecycle. Manage a sales quota while project managing corporate gifting programs and campaigns, partnering with internal teams for onboarding and delivery. Build trust by demonstrating deep understanding of client objectives and the corporate gifting marketplace, proactively solving problems and sharing insights to support market success.

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FursaFursa
&Open
&Open
6 days ago

Enterprise Account Manager - Remote US - San Francisco Bay/New York Area

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Last checked: 9 hours agoStatus: Live

Job Summary

Own enterprise client relationships as the primary point of contact, driving renewals, upsells, and ongoing value through the customer lifecycle. Manage a sales quota while project managing corporate gifting programs and campaigns, partnering with internal teams for onboarding and delivery. Build trust by demonstrating deep understanding of client objectives and the corporate gifting marketplace, proactively solving problems and sharing insights to support market success.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Act as the primary point of contact for enterprise clients and continuously identify ways to add value and grow accounts.
  • •Manage enterprise sales quota and create upsell opportunities across the customer lifecycle.
  • •Project manage corporate gifting programs and campaigns, including initial onboarding with internal teams.
  • •Drive renewals by building trust and serving as a trusted advisor and reliable partner.
  • •Develop expertise in the corporate gifting marketplace and provide timely feedback and informed perspectives to partners.

Pay and Benefits

Perks:PensionHealth InsuranceAnnual LeavePaid Leave

Key Requirements

  • •3+ years of relationship management and enterprise sales experience.
  • •Experience in technology, design, or marketing industries.
  • •BA/BS degree (or equivalent) in a related field.
  • •Excellent communication skills to clearly write and present value propositions.
  • •Strong ability to manage multiple projects and collaborate cross-functionally.
Experience:2-5 yearsEnterprise salesRelationship managementB2BTechnologyDesignMarketingCorporate gifting
Education:Bachelor's
Skills:CommunicationRelationship buildingProject managementCollaborationStrategic thinkingSelf-starter

Company Brief

&Open
&Open is a creative studio that provides brand strategy, visual identity, packaging and campaign design services for consumer-facing brands, combining strategic thinking with design execution across digital and physical touchpoints.
Industry: Professional Services
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