Senior Strategic Account Manager

Block
Dublin
Workplace: OnsiteFull timeEUR 74,880 - 112,320 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Relationship building","Negotiation","Cross-functional collaboration","Strategic account planning","Presentation to senior decision makers"]

Own a high-value Mid-Market book of technical accounts in Ireland for Square’s ecosystem. Build long-term customer relationships, structure contracts, and lead account strategy to retain and expand presence through upsell and cross-sell. Use deep product knowledge to uncover customer challenges, capture insights as the “voice of the seller,” and collaborate cross-functionally with product, engineering, finance, implementation, marketing, and legal. Travel on-site to meet customers.

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FursaFursa
Block
Block
4 days ago

Senior Strategic Account Manager

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Last checked: 7 hours agoStatus: Live

Job Summary

Own a high-value Mid-Market book of technical accounts in Ireland for Square’s ecosystem. Build long-term customer relationships, structure contracts, and lead account strategy to retain and expand presence through upsell and cross-sell. Use deep product knowledge to uncover customer challenges, capture insights as the “voice of the seller,” and collaborate cross-functionally with product, engineering, finance, implementation, marketing, and legal. Travel on-site to meet customers.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build partnerships and maintain long-term relationships to retain and grow presence within large organizations.
  • •Take full ownership of the managed book, including prioritization, financial contract structuring, legal negotiations, technology strategy, and ongoing account management.
  • •Identify customer challenges and aspirations, using Square’s platform to grow outcomes through upsell and cross-sell.
  • •Partner with sales colleagues to grow newly onboarded, high-value customers.
  • •Curate analysis of product performance from your managed book and provide feedback to inform product roadmap decisions.
Travel: Medium travel

Pay and Benefits

Salary: EUR 74,880 - 112,320 annually
Perks:Health InsuranceFlexible TimeRetirement SavingsFamily PlanningRemote Work

Key Requirements

  • •5+ years of experience in account management, business development, consulting, partnerships, sales, or sales engineering focused on technical products.
  • •Achieving revenue metrics tied to growth and churn prevention.
  • •Experience collaborating on complex deals or partnerships with internal stakeholders.
  • •Gather requirements with customers and build business cases for feature development while balancing expectations.
  • •Training in formal sales methodology, including conducting formal QBRs, and experience supporting go-to-market efforts for new products.
Experience:5+ yearsMid-marketTechnical productsPartnerships
Skills:Relationship buildingNegotiationCross-functional collaborationStrategic account planningPresentation to senior decision makers
Languages:En
Tech Stack:Square platformSquare product portfolioAfterpay

Company Brief

Block
Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn