CS Service Coordinator (1-year 3rd party contract)

ASML
Singapore
Workplace: OnsiteContractFunction: Executive & General ManagementExperience: 1-3 yearsEducation: bachelorsSkills: ["Communication","Stakeholder coordination","Process thinking","Continuous improvement","Problem identification"]

Coordinate end-to-end service administration to support timely service operations. Track and monitor service orders (including TECO), manage parts ordering and delivery coordination in SAP or relevant systems, and communicate service status, parts availability, and timelines to customers. Maintain accurate records, support operational compliance and reporting, collaborate with cross-functional teams, and identify/escalate issues while driving continuous improvement in service administration processes.

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ASML
ASML
1 month ago

CS Service Coordinator (1-year 3rd party contract)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Coordinate end-to-end service administration to support timely service operations. Track and monitor service orders (including TECO), manage parts ordering and delivery coordination in SAP or relevant systems, and communicate service status, parts availability, and timelines to customers. Maintain accurate records, support operational compliance and reporting, collaborate with cross-functional teams, and identify/escalate issues while driving continuous improvement in service administration processes.
Location: Singapore
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Track and monitor service orders to ensure timely execution and closure (TECO).
  • •Manage parts ordering and coordinate delivery to ensure parts availability, and communicate shortages or delays.
  • •Act as a point of contact for customers on service-related administrative matters, providing timely status and timeline updates.
  • •Maintain accurate administrative records and support compliance with operational processes and service standards.
  • •Generate standardized service/logistics reports and support continuous improvement by identifying gaps and proposing practical workflow enhancements.

Key Requirements

  • •Diploma or Bachelor’s degree with 1–3 years of experience in service operations or logistics.
  • •Basic process thinking and a continuous improvement mindset.
  • •Basic knowledge of SAP systems for parts ordering and service administration.
  • •Ability to track and follow up on open or aging service orders accurately.
  • •Comfort coordinating across internal teams and interacting professionally with customers.
Experience:1-3 yearsService operationsLogistics
Education:Bachelor's
Skills:CommunicationStakeholder coordinationProcess thinkingContinuous improvementProblem identification
Tech Stack:SAP

Company Brief

ASML
Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Veldhoven, Netherlands
Founded: 1984
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn