Customer Service Engineer II

Cadence Design Systems
France
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: mastersSkills: ["Communication","Problem-solving","Collaboration"]

Deliver customer-focused services for acoustic simulation projects using Actran and other Cadence CAE software, and create validated proof of concepts from customer industrial models. Provide advanced technical support and Actran training to worldwide customers and regional teams, while producing and improving technical documentation for training, sales enablement, and product marketing. Support regional teams and distributors in promoting and using Actran.

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Cadence Design Systems
Cadence Design Systems
1 day ago

Customer Service Engineer II

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Last checked: 5 hours agoStatus: Live

Job Summary

Deliver customer-focused services for acoustic simulation projects using Actran and other Cadence CAE software, and create validated proof of concepts from customer industrial models. Provide advanced technical support and Actran training to worldwide customers and regional teams, while producing and improving technical documentation for training, sales enablement, and product marketing. Support regional teams and distributors in promoting and using Actran.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver acoustic, vibro-acoustic, and aero-acoustic services projects to customers using Actran and other Cadence CAE software.
  • •Create and validate proof of concepts based on customer industrial models with the Actran Product Development and Product Management teams.
  • •Provide advanced technical support for Actran to worldwide customers and regional technical teams in collaboration with the Customer Support group.
  • •Provide advanced Actran training to customers.
  • •Create, update, and improve technical documentation for training, sales enablement, and product marketing.

Key Requirements

  • •Master’s degree in engineering, preferably in Solid Mechanics, Fluid Mechanics or Civil Engineering.
  • •Minimum 3+ years of relevant work experience in NVH simulation and Acoustics.
  • •Experience with commercial CAE software from Cadence (structural FEA, acoustics FEA or CFD) such as Actran, Nastran, ANSA, META, scFLOW, SimCenter 3D, VA-One, Comsol, Wave-6, Ansys, Optistruct, Abaqus, StarCCm+, Fluent, or PowerFlow.
  • •Fluent in English and able to communicate effectively within an international team.
  • •Programming skills (Python, Matlab) and using VS Code (as stated).
Experience:3+ yearsNVH simulationAcousticsCAEAero-acousticsCFD
Education:Master's in Solid Mechanics, Fluid Mechanics or Civil Engineering
Skills:CommunicationProblem-solvingCollaboration
Languages:English
Tech Stack:ActranNastranANSAMETAScFLOWSimCenter 3DVA-OneComsolWave-6AnsysOptistructAbaqusStarCCm+FluentPowerFlowPythonMatlabVS Code

Company Brief

Cadence Design Systems
Provides electronic design automation (EDA) software, IP, and services for semiconductor and systems companies to design, verify, and implement integrated circuits, systems-on-chip, and electronic systems across industries including communications, automotive, and consumer electronics.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1988
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