Personal Banker Associate I (Battle Creek)

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative sales","Customer focus","Communication","Ethical behavior","Risk awareness"]

Serve as a Retail Personal Banker after completing a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business solutions, and use CAMP and marketing tools to set appointment reviews. Manage teller transactions, support risk and ethical standards, and partner with mortgage and other business groups to deliver holistic financial outcomes.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I (Battle Creek)

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker after completing a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business solutions, and use CAMP and marketing tools to set appointment reviews. Manage teller transactions, support risk and ethical standards, and partner with mortgage and other business groups to deliver holistic financial outcomes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain deep knowledge of retail consumer and small business products/services and recommend solutions using the value proposition.
  • •Use CAMP and other approved marketing tools to proactively reach out, set appointments, and conduct periodic financial reviews.
  • •Primarily cross-sell to the existing customer base and perform outside sales activities, such as presentations and community financial literacy events.
  • •Process teller transactions and participate in consumer loan and bankcard processes, including owning sourced loans through closing and assisting with opening/closing of the Financial Center/Bank Mart.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills (or combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort level with sales activities to acquire new customers and/or cross-sell to existing customers.
  • •Demonstrated understanding of advanced math functions for analyzing credit and financial information.
  • •Must be able to obtain S.A.F.E. Act registration at time of employment through NMLS (MU4R registration).
Experience:Financial servicesConsumer bankingSmall businessMortgage
Education:Bachelor's
Skills:Consultative salesCustomer focusCommunicationEthical behaviorRisk awareness
Certifications:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSS.A.F.E. Act

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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