PhonePe

3 weeks ago

Cluster Collection Manager- Hubballi (Karnataka)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead and manage collections for an assigned cluster, supervising Collection Executives and coordinating with third-party recovery agencies to achieve targets. Own delinquency rates and recovery of overdue payments, using data and KPI monitoring (resolution rates, delinquency buckets, roll rates) to improve outcomes. Develop cluster-specific collections strategies, ensure strict compliance with SOPs and regulatory guidelines, and deliver daily reporting on portfolio performance and challenges.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies.
•Drive collections for the assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments; implement strategies to control roll rates and reduce delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure compliance with collections processes, internal policies, and regulatory guidelines; conduct reporting and analysis.

Pay and Benefits

Perks:Health InsuranceLife InsuranceEmployee AssistanceMaternity BenefitPaternity BenefitAdoption AssistanceDay-care SupportRelocationTravel AllowancePensionLearning BudgetCar LeaseSalary Advance

Key Requirements

•Must be a graduate with at least 5 years of experience in collections.
•5+ years of collections experience, including 1–2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company is highly preferred.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and ability to work effectively under pressure.

Experience:5+ yearsCollectionsFintechNBFCBanking

Education:Bachelor's

Skills:LeadershipAnalytical skillsCommunicationResults-orientedDecision-making

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn

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PhonePe

3 weeks ago

Cluster Collection Manager- Hubballi (Karnataka)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies.
•Drive collections for the assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments; implement strategies to control roll rates and reduce delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure compliance with collections processes, internal policies, and regulatory guidelines; conduct reporting and analysis.

Pay and Benefits

Perks:Health InsuranceLife InsuranceEmployee AssistanceMaternity BenefitPaternity BenefitAdoption AssistanceDay-care SupportRelocationTravel AllowancePensionLearning BudgetCar LeaseSalary Advance

Key Requirements

•Must be a graduate with at least 5 years of experience in collections.
•5+ years of collections experience, including 1–2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company is highly preferred.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and ability to work effectively under pressure.

Experience:5+ yearsCollectionsFintechNBFCBanking

Education:Bachelor's

Skills:LeadershipAnalytical skillsCommunicationResults-orientedDecision-making

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn