Enterprise Customer Success Manager
Synthesia
New York
Workplace: HybridFull timeUSD 140,000 - 160,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Presentation","Customer management","Negotiation","Problem-solving"]The role focuses on building and sustaining long-term, value-driven relationships with enterprise customers in a B2B SaaS setting. You’ll drive retention and growth through discovery, trusted-advisor guidance, and cross-functional collaboration, while leading renewals and ensuring customers realize ROI from Synthesia's AI video platform.
