Strategic Account Manager - Tokyo

Agoda
Tokyo, Osaka
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsEducation: bachelorsSkills: ["Interpersonal skills","Stakeholder influence","Analytical thinking","Problem-solving","Relationship building","Teamwork","Adaptability","Fast-paced execution","Idea generation","Client training"]

Own the relationship between Agoda and key accommodation supply partners in your assigned territory (Tokyo / Osaka region). Drive mutual growth by maintaining meaningful partner engagement, identifying and acquiring new supply sources and offerings, and analyzing large datasets to propose tailored solutions. Prepare partner-meeting materials, respond to partner requests, support country KPI delivery, and help execute promotional campaigns—while training partners on Agoda technologies and tools.

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Agoda
Agoda
2 days ago

Strategic Account Manager - Tokyo

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Job Summary

Own the relationship between Agoda and key accommodation supply partners in your assigned territory (Tokyo / Osaka region). Drive mutual growth by maintaining meaningful partner engagement, identifying and acquiring new supply sources and offerings, and analyzing large datasets to propose tailored solutions. Prepare partner-meeting materials, respond to partner requests, support country KPI delivery, and help execute promotional campaigns—while training partners on Agoda technologies and tools.
Location: Tokyo, Osaka
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the main point of contact for accommodation partners and nurture key supply relationships.
  • •Develop long-term relationships to enable regional growth and maintain regular partner engagement.
  • •Analyze large datasets to propose tailored solutions and identify opportunities to grow the business.
  • •Identify and acquire new sources of supply and product offerings within the assigned territory.
  • •Support partner meetings and country KPI/growth target execution, including training partners on Agoda technologies and responding to requests in a timely manner.

Key Requirements

  • •Bachelor’s degree.
  • •3–5 years of experience in business development and/or account management.
  • •Strong interpersonal skills and ability to influence external and internal stakeholders.
  • •Strong analytical and problem-solving skills, with proven success building and maintaining long-term customer relationships.
  • •Native-level Japanese and intermediate English to communicate with clients and internally.
Experience:3-5 yearsBusiness developmentAccount managementInternet/e-commerceTravel industry
Education:Bachelor's
Skills:Interpersonal skillsStakeholder influenceAnalytical thinkingProblem-solvingRelationship buildingTeamworkAdaptabilityFast-paced executionIdea generationClient training
Languages:JapaneseEnglish
Tech Stack:Internet/e-commerceData analysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn