Vice President and Branch Head (Jaipur, RJ, IN, 302001)

HSBC
Jaipur
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 5-10 yearsEducation: mastersSkills: ["Independent judgment","Customer relations","Team coaching","Service delivery","Stakeholder management"]

Lead and manage branch growth for HSBC’s Retail Banking and Wealth Management business in Jaipur. Drive deposit growth and expand Wealth Management market share, HNI customer base, and overall profitability aligned to the INM Strategic Plan/AOP. Coordinate marketing efforts, ensure high-quality product and service delivery, handle customer complaints within SLA using TCF and bank values, and coach the team to achieve business goals.

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FursaFursa
HSBC
HSBC
3 days ago

Vice President and Branch Head (Jaipur, RJ, IN, 302001)

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Job Summary

Lead and manage branch growth for HSBC’s Retail Banking and Wealth Management business in Jaipur. Drive deposit growth and expand Wealth Management market share, HNI customer base, and overall profitability aligned to the INM Strategic Plan/AOP. Coordinate marketing efforts, ensure high-quality product and service delivery, handle customer complaints within SLA using TCF and bank values, and coach the team to achieve business goals.
Location: Jaipur
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Ensure growth of Retail Banking and Wealth Management business for the branch in line with INM Strategic Plan/AOP projections.
  • •Contribute to area/branch profitability and enhance the bank’s market share in the branch area of operation.
  • •Monitor and implement best practices across the region and ensure consistently high product and service delivery.
  • •Coordinate marketing efforts, manage attrition amid competition, and develop and maintain strong customer relations.
  • •Oversee customer contact management and ensure complaints are handled sensitively and efficiently within SLAs using TCF and bank values.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Post Graduate education.
  • •5-10 years of work experience.
  • •Ability to independently plan, organize, direct work, and supervise team members as applicable.
  • •Familiarity with AI-enabled tools is an advantage.
  • •Successfully complete Anti-Money Laundering and Sanctions training and post-course assessment.
Experience:5-10 years
Education:Master's
Skills:Independent judgmentCustomer relationsTeam coachingService deliveryStakeholder management

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn