Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 31.5Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Team motivation"]

Partner with the Store Manager to drive sales performance, forecasting, and category initiatives while delivering Coach service standards on the sales floor. Create an inclusive, high-energy environment, resolve customer issues, and act as a brand ambassador. Recruit, onboard, and develop the team, supporting talent pipelines and collaborative culture. Support omni-channel and digital engagement, and maintain operational excellence through compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
5 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, forecasting, and category initiatives while delivering Coach service standards on the sales floor. Create an inclusive, high-energy environment, resolve customer issues, and act as a brand ambassador. Recruit, onboard, and develop the team, supporting talent pipelines and collaborative culture. Support omni-channel and digital engagement, and maintain operational excellence through compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment that meets Coach service standards; resolve customer issues promptly.
  • •Recruit, onboard, and coach team members to foster collaboration and build a strong talent pipeline.
  • •Support virtual shopping, clienteling, and customer data acquisition; use social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 31.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred, with education and experience considered together.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industriesLuxuryFashionOmni-channel
Skills:Customer focusCommunicationProblem-solvingConflict resolutionTeam motivation
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channelClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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