Mailbox Administrator

Emerson
Philippines
Workplace: HybridFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Results driven","Proactive","Analytical","Independent","Communication"]

Support customer and business operations by managing mailbox inquiries end-to-end. Participate in structured training and shadowing covering the LLLP mailbox, CRM, and Oracle navigation, plus Measurement Solutions context. After training, log inquiries, monitor and acknowledge customer emails, archive communications, generate transaction/report records, verify accounts, and route work through workload and escalation management to the right team.

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Emerson
Emerson
2 weeks ago

Mailbox Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support customer and business operations by managing mailbox inquiries end-to-end. Participate in structured training and shadowing covering the LLLP mailbox, CRM, and Oracle navigation, plus Measurement Solutions context. After training, log inquiries, monitor and acknowledge customer emails, archive communications, generate transaction/report records, verify accounts, and route work through workload and escalation management to the right team.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Log inquiries and record new customers.
  • •Monitor incoming emails in the LLLP mailbox and acknowledge receipt of customer messages, POs, and RFQs.
  • •Save, upload, and archive communication records (OCM/WCC, CRM, shared folders/SharePoint).
  • •Generate transaction records and reports (e.g., CRM logging, SSRS reports).
  • •Verify new customer accounts and route requests/tasks/emails to the appropriate individual or support group.

Pay and Benefits

Perks:Health InsurancePaid ParentalPaid LeaveEmployee AssistanceHoliday Leave

Key Requirements

  • •Bachelor's degree in any 4-year course.
  • •Fresh graduates are welcome to apply.
  • •Proficiency in English communication skills.
  • •Basic knowledge of Microsoft Office applications.
  • •Applicable business processes and systems tools (e.g., Oracle Business Systems, FileNet, eDocs, SharePoint).
Education:Bachelor's
Skills:Results drivenProactiveAnalyticalIndependentCommunication
Languages:English
Tech Stack:LLLP mailboxCRMOracleOracle Business SystemsFileNetEDocsSharePointSSRSMicrosoft OfficeButtonsOCM/WCCShared FoldersMeasurement SolutionsWorkload and Escalation Management

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn