Comms & AI Intern

Delivery Hero
Barcelona
Workplace: HybridInternshipFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Proactive","Hands-on execution","Experimenting","Curiosity"]

Join the Growth & CRM team to support lifecycle campaigns for riders across 21 countries. Execute end-to-end CRM work (audience setup, QA, localization, scheduling, launch, and reporting), analyze performance metrics, and contribute to A/B testing. Also help automate repetitive CRM tasks by building lightweight AI-powered workflows and prompt-based tools, staying current with new AI/no-code options to make CRM operations faster, leaner, and more personalized.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Comms & AI Intern

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Join the Growth & CRM team to support lifecycle campaigns for riders across 21 countries. Execute end-to-end CRM work (audience setup, QA, localization, scheduling, launch, and reporting), analyze performance metrics, and contribute to A/B testing. Also help automate repetitive CRM tasks by building lightweight AI-powered workflows and prompt-based tools, staying current with new AI/no-code options to make CRM operations faster, leaner, and more personalized.
Location: Barcelona
Workplace: Hybrid
Employment Type: Internship · Permanent
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Support lifecycle CRM campaigns for rider acquisition, onboarding, reactivation, and long-term engagement, translating business goals into CRM plans.
  • •Handle day-to-day campaign execution end-to-end, including briefing, audience setup, QA, scheduling, localization, launch, and post-launch reporting.
  • •Track CRM performance metrics (activation, conversion, retention) and contribute to A/B testing and actionable recommendations from data.
  • •Collaborate with local teams across 21 countries to adapt campaigns to regional needs and communication preferences.
  • •Identify repetitive CRM tasks and build AI-powered workflows and lightweight automations to speed up campaign production and analysis.

Pay and Benefits

Perks:Remote WorkGym MembershipParental LeaveOnline TherapyWellness Stipend

Key Requirements

  • •Currently pursuing or recently completed a bachelor’s degree in Marketing, Business, or a related field, with strong interest in growth, lifecycle marketing, or CRM.
  • •Ability to work 40 hours per week for at least 6 months.
  • •Comfort with SQL/Python basics to read, tweak, and run simple scripts, and understanding of AI/automation beyond prompts.
  • •Experience building at least one real automation (e.g., workflow, Google Apps Script, basic SQL query, Python notebook, or AI-powered workflow).
  • •Excellent verbal and written communication skills in English.
Education:Bachelor's in Marketing, Business, or a related field
Skills:CommunicationProactiveHands-on executionExperimentingCuriosity
Languages:English
Tech Stack:SQLPythonGoogle Apps ScriptA/B testingChatGPTFigma

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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