Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 21 - 22.7 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Customer-centric","Listening","Attention to detail"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice and solutions aligned to customers’ financial goals, educating them on Citizens products while following cash-handling policies and applicable regulations. Collaborate with branch team members and connect customers with bankers for next steps. Maintain exceptional customer service, strong communication, and problem-solving while working varied branch hours.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice and solutions aligned to customers’ financial goals, educating them on Citizens products while following cash-handling policies and applicable regulations. Collaborate with branch team members and connect customers with bankers for next steps. Maintain exceptional customer service, strong communication, and problem-solving while working varied branch hours.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Greet customers and assist with in-lobby transactions and simple account/payment activities.
  • •Demonstrate and support customer use of the mobile app and ATMs to complete transactions.
  • •Provide personalized advice and solutions to help customers achieve financial goals and route to bankers for next steps.
  • •Educate customers on Citizens products and respond to questions or concerns while following required policies and procedures.
  • •Handle cash appropriately and comply with state and local laws and regulations during branch operations.

Pay and Benefits

Salary: USD 21 - 22.7 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveRetirement BenefitsWellness Stipend

Key Requirements

  • •High school degree or GED.
  • •6 months experience processing transactions (cash and/or digital payments).
  • •1 year demonstrated customer experience recommending and referring products and services to customers.
  • •Strong listening and communication skills.
  • •Ability to ask questions, identify needs, problem-solve, and provide solutions to customer issues.
Experience:BankingCustomer serviceCash handling
Education:High School
Skills:CommunicationProblem-solvingCustomer-centricListeningAttention to detail
Languages:English
Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website