Licensed P&C Professional - Sales and Service (Signing Bonus)

USAA
United States
Workplace: HybridFull timeUSD 47,800 - 50,300Function: SalesExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Multi-tasking","Communication","Problem diagnosis","Risk awareness"]

Provide customer service, sales, and retention for USAA’s Property & Casualty personal line products. Handle member inquiries across phone, email, chat, and social channels; generate quotes, bind business, manage policies, billing, underwriting, coverage provisions, and premium changes. Work in a contact center environment while navigating multiple systems, diagnosing member issues, and minimizing escalations and call backs. Complete a fully paid six-month training program and maintain required P&C licenses.

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FursaFursa
USAA
USAA
3 months ago

Licensed P&C Professional - Sales and Service (Signing Bonus)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide customer service, sales, and retention for USAA’s Property & Casualty personal line products. Handle member inquiries across phone, email, chat, and social channels; generate quotes, bind business, manage policies, billing, underwriting, coverage provisions, and premium changes. Work in a contact center environment while navigating multiple systems, diagnosing member issues, and minimizing escalations and call backs. Complete a fully paid six-month training program and maintain required P&C licenses.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Maximize Property & Casualty sales by handling member inquiries, identifying cross-selling opportunities, and delivering exceptional service across communication channels.
  • •Prepare moderately complex insurance quotes, bind new business, and support policy, billing, underwriting, contract/coverage provisions, and premium changes.
  • •Identify, assess, and understand member needs, providing accurate advice and solutions while minimizing transfers, escalations, and call backs.
  • •Operate efficiently in a contact center environment, navigating multiple systems/programs and engaging members across multiple channels.
  • •Ensure risks are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

Pay and Benefits

Salary: USD 47,800 - 50,300
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental BenefitsAdoption AssistancePaid LeavePaid HolidaysVolunteer HoursWellness Stipend

Key Requirements

  • •High School Diploma or GED equivalent.
  • •1 year of customer service experience in insurance, financial services, and/or relevant direct customer service and/or sales experience.
  • •Current active Property and Casualty or Personal Lines license in your state of residence or state of hire, with ability to acquire additional licenses as needed.
  • •Ability to prioritize and multitask while navigating multiple business applications.
  • •Maintain required Property & Casualty (P&C) licenses and state registrations.
Experience:1+ yearsInsuranceFinancial servicesContact center
Education:High School
Skills:Customer serviceMulti-taskingCommunicationProblem diagnosisRisk awareness
Licenses:Active Property and Casualty (P&C) producer agent licenseProperty and Casualty or Personal Lines license

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn