Personal Banker II - Campbell-Central

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Professional communication","Sound decision-making","Customer relationship management","Business acumen"]

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative sales and service approach to uncover needs, tailor recommendations, and deepen household relationships. Maintain knowledge of banking products and processes, analyze credit and financial information to guide appropriate solutions, and partner internally to resolve customer issues—while operating within risk appetite and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker II - Campbell-Central

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative sales and service approach to uncover needs, tailor recommendations, and deepen household relationships. Maintain knowledge of banking products and processes, analyze credit and financial information to guide appropriate solutions, and partner internally to resolve customer issues—while operating within risk appetite and ethics policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business via proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to uncover and identify customer needs and tailor recommendations, solutions, or advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and financial information to align customers with appropriate solutions and provide needed support for technology value reinforcement.
Travel: Low travel

Key Requirements

  • •High school diploma/GED and 1 year customer service experience, or a college degree or equivalent military experience.
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Demonstrated ability to develop comfort level with new household acquisitions and deepening customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Capable of analyzing credit and financial information and meeting SAFE Act registration requirements through NMLS.
Education:High School
Skills:Professional communicationSound decision-makingCustomer relationship managementBusiness acumen
Licenses:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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