Customer Value Lead

Omnea
New York
Workplace: OnsiteFull timeUSD 200,000 - 300,000 annuallyFunction: Entrepreneurship & Venture BuildingExperience: 4-8 yearsSkills: ["Communication","Negotiation","Relationship management","Presentation","Stakeholder management"]

Lead the US customer value function for an enterprise SaaS procurement platform, owning an NRR quota across a strategic book, building executive relationships, and shaping the customer playbook and product strategy.

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Omnea
Omnea
3 months ago

Customer Value Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead the US customer value function for an enterprise SaaS procurement platform, owning an NRR quota across a strategic book, building executive relationships, and shaping the customer playbook and product strategy.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Entrepreneurship & Venture Building
Seniority: Manager level

Key Responsibilities

  • •Own a revenue number: carry an NRR quota covering both expansion and retention across the enterprise book, including upsell opportunities and end-to-end renewal management
  • •Build relationships that span from procurement managers to CFOs, multi-thread across accounts to establish trust with multiple stakeholders
  • •Build the playbook from scratch, collaborating with an implementation team, product experts, and leadership to define commercial rhythms and processes
  • •Shape what Omnea builds next by feeding customer signals to Product and Revenue leadership, surfacing blockers to adoption and opportunities for investment
  • •Attend events and engage with executives to ensure customers derive real ROI and drive exceptional commercial outcomes

Pay and Benefits

Salary: USD 200,000 - 300,000 annually
Equity and Bonus:Equity

Key Requirements

  • •4-8 years of experience in a top-tier & fast-paced environment in enterprise settings
  • •Experience managing senior stakeholders and navigating complex organisations (procurement, CFOs, legal, etc.)
  • •Excellent communication skills—verbal and written—with the ability to influence at executive levels
  • •Ability to operate in ambiguity, build playbooks, and drive structured, outcome-focused work
  • •Strong commercial mindset with a track record of delivering results and ownership over customer outcomes
Experience:4-8 yearsEnterprise softwareSaaS
Skills:CommunicationNegotiationRelationship managementPresentationStakeholder management
Languages:English

Company Brief

Omnea
Omnea is an AI-native procurement and supplier relationship management platform that automates intake, vendor onboarding, risk checks, approvals, and sourcing to centralize supplier data and improve spend control for enterprise customers.
Industry: Procurement Platforms
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: London, United Kingdom
Founded: 2022
Glassdoor
Glassdoor: 4.9
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