Workshop Supervisor

Juffali Commercial Vehicles
Jeddah
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsSkills: ["Time management","Delegation","Prioritization","Working under pressure","Communication","Proactive behavior","Attention to details","Integrity","Structured work","Organized work documentation"]

Supervise workshop operations by translating service department strategies into day-to-day work, ensuring compliance with Daimler workshop process, warranty regulations, JIPCO policies, and service SOPs. Drive technician performance toward sold hours targets and fixed-to-first-visit quality rates, while improving after-sales service through upselling and productivity initiatives. Manage workshop housekeeping, tools/equipment, Xentry updates, and security, and support training needs analysis and technician job allocation based on skill sets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Juffali Commercial Vehicles
Juffali Commercial Vehicles
1 month ago

Workshop Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Supervise workshop operations by translating service department strategies into day-to-day work, ensuring compliance with Daimler workshop process, warranty regulations, JIPCO policies, and service SOPs. Drive technician performance toward sold hours targets and fixed-to-first-visit quality rates, while improving after-sales service through upselling and productivity initiatives. Manage workshop housekeeping, tools/equipment, Xentry updates, and security, and support training needs analysis and technician job allocation based on skill sets.
Location: Jeddah
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Interpret service department strategies, goals, and guidelines for the work area.
  • •Ensure compliance with Daimler workshop process, warranty regulations, JIPCO policies, and service department SOPs.
  • •Meet sold hours targets for all workshop technicians.
  • •Improve after-sales services through upselling, productivity improvements, and training needs analysis; allocate jobs to match skill sets.
  • •Manage workshop operations and asset management including housekeeping, tools/equipment, Xentry updates, and security; maximize direct staff productivity and quality workmanship.

Key Requirements

  • •Mechanical engineering education/field of expertise.
  • •Minimum 3 years in workshop floor coordination, preferably in commercial vehicle aftersales services with experience coordinating 20+ technicians.
  • •Time management, prioritization, and delegation skills, with ability to work under pressure for long hours.
  • •Good communication and computer literacy.
  • •Decent English and Arabic proficiency.
Experience:3+ yearsAutomotiveCommercial vehiclesAftersales services
Education:
Skills:Time managementDelegationPrioritizationWorking under pressureCommunicationProactive behaviorAttention to detailsIntegrityStructured workOrganized work documentation
Languages:EnglishArabic
Tech Stack:XentryComputer literacy

Company Brief

Juffali Commercial Vehicles
Distributes and services commercial vehicles in Saudi Arabia, including trucks, buses, and related aftersales support. The company serves fleet operators and transport businesses with vehicle sales, maintenance, and spare parts.
Industry: Automotive
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Jeddah, Saudi Arabia
Website