Assistant Premier Small Business Relationship Manager (Shenzhen, GD, CN, 518010)

HSBC
Shenzhen
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Client focus","Influencing","Sales orientation","Networking","Portfolio management","Customer relationship management","Fair outcomes mindset"]

Serve as a Relationship Manager within International Wealth and Premier Banking, driving premier customer acquisition and supporting small business banking growth. Provide value-added advice to customers and maintain world-class standards across interactions. Partner across HSBC to improve connectivity and service quality, recommend improvements to operating models and procedures, and ensure fair outcomes through alignment with Compliance, Credit & Risk, and Internal Control.

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FursaFursa
HSBC
HSBC
23 hours ago

Assistant Premier Small Business Relationship Manager (Shenzhen, GD, CN, 518010)

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Last checked: 53 minutes agoStatus: Live

Job Summary

Serve as a Relationship Manager within International Wealth and Premier Banking, driving premier customer acquisition and supporting small business banking growth. Provide value-added advice to customers and maintain world-class standards across interactions. Partner across HSBC to improve connectivity and service quality, recommend improvements to operating models and procedures, and ensure fair outcomes through alignment with Compliance, Credit & Risk, and Internal Control.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Act as Relationship Manager, offering value-added advice and placing customer needs first to support premier and small business customer growth and portfolio maintenance.
  • •Partner with colleagues across HSBC to improve connectivity and deliver exceptional standards and quality of service across interactions.
  • •Support achievement of HSBC vision, Values, goals, and culture through personal behaviour and decisions.
  • •Develop and recommend improvements to operating models, procedures, and practices based on subject matter expertise and market best practice.
  • •Ensure fair outcomes and conduct that maintains orderly and transparent operation of financial markets in collaboration with Compliance, Credit & Risk, and Internal Control.

Key Requirements

  • •Bachelor’s degree or equivalent experience
  • •Minimum 3 years of proven, progressive financial services and/or retail sales experience
  • •Evidence of strong sales results in insurance and investment products
  • •Relationship management experience with high net worth clients
  • •Strong communication, client focus, influencing, and sales orientation with networking and portfolio management skills
Experience:3+ yearsFinancial servicesRetail salesWealth managementInsuranceInvestments
Education:Bachelor's
Skills:CommunicationClient focusInfluencingSales orientationNetworkingPortfolio managementCustomer relationship managementFair outcomes mindset
Licenses:Valid licenses with accreditation on wealth management
Languages:English
Tech Stack:Client relationship management system

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn