Client Solutions Manager - Dining - New York

TikTok
New York
Full timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Client management","Strategic partnership management","Data analysis","Media strategy development","Cross-functional collaboration"]

Own strategic relationships with enterprise advertisers in TikTok’s Global Business Solutions team, serving as a trusted day-to-day advisor. Develop and execute full-funnel media strategies, educate clients on products and best practices, and analyze campaign data to recommend optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, troubleshoot client issues with Product and Engineering, and communicate insights through data-driven reporting.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Dining - New York

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own strategic relationships with enterprise advertisers in TikTok’s Global Business Solutions team, serving as a trusted day-to-day advisor. Develop and execute full-funnel media strategies, educate clients on products and best practices, and analyze campaign data to recommend optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, troubleshoot client issues with Product and Engineering, and communicate insights through data-driven reporting.
Location: New York
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as a trusted advisor and day-to-day point of contact.
  • •Develop and execute media strategies tailored to client goals across full-funnel outcomes.
  • •Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, providing proactive insights and recommendations.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues with Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency analyzing and utilizing data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
  • •Familiarity with measurement frameworks and attribution models.
Experience:4+ yearsDigital advertisingAdTechProgrammatic advertisingSocial advertising
Skills:Client managementStrategic partnership managementData analysisMedia strategy developmentCross-functional collaboration
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn