Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Customer-centricity","Collaboration","Multitasking","Self-motivation"]

Build lasting customer relationships as the face of the branch, using trusted financial advice to help customers with spending, saving, borrowing, and investing needs. Assess customer goals and recommend tailored solutions such as planning for the future, buying a home, or obtaining new credit cards. Support digital and mobile-first banking, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire and schedule checkups.

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Citizens Bank
Citizens Bank
2 months ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Build lasting customer relationships as the face of the branch, using trusted financial advice to help customers with spending, saving, borrowing, and investing needs. Assess customer goals and recommend tailored solutions such as planning for the future, buying a home, or obtaining new credit cards. Support digital and mobile-first banking, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire and schedule checkups.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and build lasting customer relationships as the face of the branch.
  • •Recommend and assist customers with financial solutions for spending, saving, borrowing, and investing needs.
  • •Understand personal financial goals and recommend tailored solutions, including planning for the future, home buying, or credit card options.
  • •Introduce customers to digital and mobile-first ways to handle transactions via the app or ATMs.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners and make outbound calls to acquire customers and schedule checkups.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, with ability to meet or exceed goals.
  • •Ability to ask questions and identify customer needs to improve relationships.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Demonstrated ability to use digital technology to support business goals; meet SAFE Act requirements including NMLS identifier.
Experience:2+ yearsCustomer serviceSales
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCustomer-centricityCollaborationMultitaskingSelf-motivation
Languages:US
Tech Stack:Mobile bankingDigital bankingATMsSmartphoneTabletDesktop computer

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website