Family Access Manager (FAM), Skeletal Dysplasia - South West

BridgeBio
Dallas, Houston
Workplace: RemoteFull timeUSD 185,000 - 230,000 annuallyFunction: Customer Success & Account ManagementExperience: 5-8 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Relationship-building","Analytical skills","Teamwork","Independent work","Detail oriented"]

Engage families and care partners to improve access, affordability, and reimbursement for infigratinib in the skeletal dysplasia portfolio. Support a positive patient journey by coordinating with Market Access, Commercial, Training, Brand Marketing, and hub partners, while leading evaluation and execution of family access opportunities across a defined region. Deliver personalized issue resolution, onboard families to the ForgingBridges program, and report compliant insights that inform patient services strategy and launch activities.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
BridgeBio
BridgeBio
1 day ago

Family Access Manager (FAM), Skeletal Dysplasia - South West

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 24 minutes agoStatus: Live

Job Summary

Engage families and care partners to improve access, affordability, and reimbursement for infigratinib in the skeletal dysplasia portfolio. Support a positive patient journey by coordinating with Market Access, Commercial, Training, Brand Marketing, and hub partners, while leading evaluation and execution of family access opportunities across a defined region. Deliver personalized issue resolution, onboard families to the ForgingBridges program, and report compliant insights that inform patient services strategy and launch activities.
Location: Dallas, Houston
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide families/care partners access and affordability support for infigratinib in coordination with Market Access and other internal teams.
  • •Ensure a positive, compliant patient journey by collaborating across BridgeBio stakeholders and relevant external partners.
  • •Lead evaluation and implementation of family access opportunities within the assigned geographic area.
  • •Deliver personalized issue resolution via face-to-face or phone, including managing access/affordability hurdles and coordinating missing-information follow-ups.
  • •Manage ForgingBridges support program relationships and status changes, including onboarding new families, ensuring business rules are followed, and reporting key insights compliantly.
Travel: Extensive travel

Pay and Benefits

Salary: USD 185,000 - 230,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityEsppHsaFsa

Key Requirements

  • •Minimum 5–8 years of Biotech/Pharma experience with preference for patient services, Market Access, and hub experience.
  • •Strong foundation working with patient support programs (copay, cost sharing, affordability design, and hub models) for medical/pharmacy benefit products.
  • •Comprehensive understanding of specialty market, buy-and-bill, retail market, reimbursement/access challenges, and OIG/CMS/legal guidelines for patient support programs.
  • •Exceptional communication, interpersonal skills, and ability to build rapport with families/care partners and key decision-makers.
  • •BA/BS degree preferred; rare disease experience is preferred.
Experience:5-8 yearsBiotechPharmaRare diseasePatient support programsMarket accessHub models
Education:Bachelor's
Skills:CommunicationInterpersonal skillsRelationship-buildingAnalytical skillsTeamworkIndependent workDetail oriented
Languages:En
Tech Stack:LinkedIn LearningBetterUpLifeLabs

Company Brief

BridgeBio
Develops medicines for patients with genetic diseases by advancing targeted therapeutics from discovery through clinical development and commercialization, focusing on genetically defined diseases with high unmet medical need.
Industry: Biotech
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 2015
WebsiteLinkedIn